Cross-Functional Customer Care Specialist
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Novanta in Irvine, CA is seeking a Customer Care Representative to be a primary point of contact for customers across multiple channels. You will provide product, pricing, and service information and help maintain accurate orders with empathy and urgency.
You will collaborate cross-functionally with Sales, Operations, Planning, Engineering, and Product Management to ensure timely updates and a seamless service experience, while upholding service-level metrics and delivering exceptional customer
Our organisation is growing, and we are hiring a Cross-Functional Customer Care Specialist in Irvine, CA, United States.
The position is based in Irvine, CA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 32.000 - 43.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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