Customer Care Specialist: Multi-Channel Support & Solutions
Listed on 2026-10-13
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Customer Success Management
Novanta is seeking a Customer Care Representative II to serve as the primary contact for customers, handling product, pricing, and service inquiries across email, phone, and portals. You will maintain orders, resolve issues with empathy, and collaborate with Sales, Operations, and Engineering to ensure timely updates and accurate information.
In this role you will support service-level metrics, improve order processing efficiency, and contribute to roadmaps by sharing field insights.
We are currently recruiting a Customer Care Specialist:
Multi-Channel Support & Solutions for our team in Irvine, CA, United States.
We are looking to fill the Customer Care Specialist:
Multi-Channel Support & Solutions position at W.O.M. World of Medicine GmbH in Irvine, CA, United States.
The Customer Care Specialist:
Multi-Channel Support & Solutions role at W.O.M. World of Medicine GmbH is now open for applications in Irvine, CA, United States.
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