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Strategic Customer Success Manager

Job in Irvine, Orange County, California, 94199, USA
Listing for: Standard Metrics
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 105000 - 145000 USD Yearly USD 105000.00 145000.00 YEAR
Job Description & How to Apply Below

Standard Metrics, an AI-driven financial data platform, seeks a customer success professional to manage post-sales relationships with VC/PE firms and startups. You will drive adoption, retention, and renewals while serving as a trusted advisor across sales, data, and product teams.

You will own renewals, upsells, and customer references, develop growth strategies, and partner with product to relay feedback.

We are currently recruiting a Strategic Customer Success Manager for our team in San Francisco, CA, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Strategic Customer Success Manager role in the description above.

We appreciate your interest in this position.

Join Standard Metrics and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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