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Escalated Case Resolution Specialist

Job in Irvine, Orange County, California, 92713, USA
Listing for: Kia Corp.
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 55000 - 69000 USD Yearly USD 55000.00 69000.00 YEAR

Job Description & How to Apply Below

Kia Corp. is seeking an Escalated Case Administrator (ECA) at our Irvine, California campus.

The role provides customer service support to customers and attorneys, handling BBB Autoline, Attorney General inquiries, pre-litigation claims, and related duties to resolve vehicle service concerns. The ECA will gather documentation, evaluate service history, coordinate with internal teams and dealers, and manage case documentation in the CRM.

We are looking to fill the Escalated Case Resolution Specialist position at Kia Corp. in Irvine, CA, United States.

This opportunity is for the Escalated Case Resolution Specialist role at Kia Corp.

We are seeking a motivated Escalated Case Resolution Specialist to join Kia Corp. in Irvine, CA, United States.

Consider building your career as a Escalated Case Resolution Specialist at Kia Corp.

The Escalated Case Resolution Specialist position in the Human Resources, Sales field is open for applications.

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