Technical Training Designer; IRV

First

BSH Home Appliances Corporation – Top Employer US 2024

Tomorrow is our home. At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services.

Join us now and give your career a home.

You Belong Here.

Irvine, CA / Full-time

The

• Collaborate with SMEs to gather technical information and translate it into clear, structured, and engaging learning content.
• Design and develop instructor-led, virtual instructor-led, and self-paced eLearning courses for appliance repair training.
• Create digital assets including interactive modules, simulations (hands on and in web-based trainings), instructor manuals, and knowledge checks using tools like Articulate 360 (i.e. Storyline, Rise) and Adobe Creative Suite.
• Develop assessments to measure learner retention, comprehension, and job performance readiness.
• Ensure training materials meet instructional design best practices, adult learning principles, and accessibility standards (e.g., WCAG).
• Organize and manage content updates as appliance technologies evolve and new models are released.
• Analyze training needs and recommend appropriate learning solutions.
• Work cross-functionally with Product Support, Technical Support, and Field Service teams.
• Use project management tools to meet deadlines and manage multiple development cycles.
• Support LMS integration and course deployment as needed.
• All other duties as related

Pay range: $80K - $105K

Incentive Plan:
Annual Bonus

Incentive Target %: 3%

First

• Four-Year College (Instructional Design, Education, Technical Communication, or a related field; or equivalent practical experience) – Required
• 3-5 Years Experience (Developing technical training or eLearning content, ideally in appliance, HVAC, or similar mechanical/electrical service industries - Required
• Proficient in Adobe Creative Suite (Illustrator, Photoshop, Premiere, etc.), Articulate 360 (Storyline, Rise), and Microsoft Office Suite (Word, PowerPoint, Excel).
• Strong technical and analytical writing skills and the ability to explain complex concepts in simple, concise language.
• Strong problem solving and critical thinking skills
• Understanding of instructional design methodologies (ADDIE, SAM, etc.) and adult learning theory.
• Excellent attention to detail, organization, and project management capabilities.
• Comfortable working independently and as part of a collaborative team.
• Travel: 30%

The pay range posted for this position is based on the location noted in the posting title. Exact compensation offered may vary based on your specific skillset and work location. If the position is bonus or incentive eligible then the payments range from 0% to 200% of target with details laid out within the plan document.

• Medical, dental, vision, life insurance, short- and long-term disability benefits, employee assistance program (EAP), Healthcare and Dependent Care Flexible Spending Accounts (FSA), and Health Savings Account (HSA) participation starting on the first day of the calendar month following date of hire.
• Wellness Plan that allows participating employees to earn lower medical care premiums.
• 401(k) Retirement Plan starting on the first day of the calendar month following 30 days of service. The plan provides a fully vested 100% employer match on the first 4% of compensation contributed and includes an annual employer-funded profit-sharing contribution dependent on company profitability.
• Two weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH.
• Unlimited paid vacation for all Director and above level positions.
• The greater of (a) 40 hours of paid sick leave or (b) state or local minimum requirements for paid leave (Non-Production Line).
• 40 hours of paid personal leave (Production Line).
• 12 days of paid holidays per year (max 8 hours paid per day).
• Adoption Reimbursement Program, Perks at Work, and BSH Employee Purchase Program.
• BSH provides ongoing product training, uniforms, computer…