Manager, New Homes Utility Interconnections

Manager, New Homes Utility Interconnections

Qcells North America is seeking a Manager of New Home Utility Interconnections to oversee the end-to-end processing of utility interconnection applications for solar, battery storage, and smart energy systems in new home communities.

$95,000.00/yr - $/yr

This role will be responsible for executing and improving day‑to‑day workflows, submitting and tracking PTO applications, resolving utility rejections, and ensuring all documentation, data, and timelines meet internal SLAs and utility requirements. The ideal candidate is a detail‑driven operations professional with experience in high‑volume process management, utility or permitting workflows, and cross‑functional coordination across design, field operations, sales, builders, and electric utilities.

• Execute and manage day‑to‑day interconnection workflows for new home solar and storage installations, ensuring timely and accurate submission of Permission to Operate (PTO) applications across California IOUs and municipal utilities.
• Research new electric utilities as they are added to the builder portfolio to determine suitability for solar and/or solar + storage interconnections.
• Document each utility’s interconnection processes, timelines, fees, net metering policies, metering requirements, and any applicable restrictions or rate structures for accurate Salesforce record creation.
• Coordinate with builder contacts to secure all necessary utility authorization agreements, letters of authorization (LOAs), or portal credentials when submitting PTO applications under the builder’s utility account when applicable.
• Collaborate with the Customer Experience team to obtain homeowner information, signatures, or post‑closing support documentation when required for application completion.
• Monitor Salesforce records for interconnection‑related milestones, documentation requirements, and application statuses; ensure data is accurately captured and maintained across home, contract, and interconnection records.
• Identify and resolve interconnection rejections or utility deficiencies by coordinating with design, operations, legal, and field teams; ensure all necessary corrections are implemented and resubmitted promptly.
• Collaborate with internal stakeholders to build scalable SOPs, documentation templates, and utility‑specific process maps that align with evolving interconnection rules and builder timelines.
• Partner with IT and Salesforce administrators to flag and improve automation workflows, including PDF generation, status tracking, and utility‑specific triggers.
• Track interconnection KPIs and help design Salesforce reports and dashboards to measure application turnaround times, rejection rates, utility performance, and internal processing gaps.
• Serve as the primary point of contact for coordinating with installation partners, field inspectors, and utility representatives when escalations or on‑the‑ground troubleshooting is required.
• Support the Senior Manager of Interconnections in scaling the department, training new hires, identifying automation opportunities, and continuously optimizing processes for future utility and VPP integrations.

• Bachelor’s degree in Business, Engineering, Energy Systems, Public Policy, or a related field, with a minimum of 8+ years of professional work experience including 5‑8+ years of work experience in utility interconnection, solar operations, or energy project management; at least 2+ years in a direct solar interconnection, permitting, or program management role.
• Familiarity with California IOU and municipal utility interconnection processes (e.g., PG&E, SCE, SDG&E, SMUD), including net energy metering (NEM), Rule 21, PTO workflows, and experience tracking and resolving common rejection types.
• Experience using Salesforce or similar CRMs to manage complex operational workflows, with strong data hygiene and reporting instincts.
• Ability to read and interpret solar and storage system design sets, single‑line diagrams, site plans, and technical documentation to coordinate interconnection submissions and correct rejection issues.
• Excellent…