Automotive Safety Investigation Engineer

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Company:
Kia America, Inc.

Location:

Irvine, CA, US, 92606

At Kia, we’re creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.

Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and paid time off. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.

Status

Exempt

Technical Analysis Engineers lead and support vehicle and component investigations for the Kia North America Safety Office’s goal to quickly detect and assess potential safety issues of Kia vehicles in the field. They review and investigate trends in potential safety issues across the North American market. They provide product analysis engineering support on a case-by-case basis for U.S. customer claims and lawsuits that allege vehicle potential safety issues.

They take ownership of emerging and escalated potential safety issues as assigned and perform vehicle and components evaluation as necessary while continuing to work with the assessment team to evaluate field data and related issues.

They work with internal and external stakeholders to facilitate multidisciplinary reviews, including hands-on inspections of vehicles, systems, and individual components across North America. They also analyze data from a variety of sources to support technical assessments and investigations.

Priority One – 35%

• Lead and support safety investigation of Kia vehicles, assigned.
• Organize joint investigations with Kia development, manufacturing and affiliates, review available field and vehicle data, and coordinate next steps for assigned projects.

Priority Two – 25%

• Inspect and document vehicles and components related to customer allegations, field concerns, customer care, and potential safety matters.

Priority Three – 20%

• Provide technical analysis support to Kia Customer Care for customer claims and notify management of potential safety concerns.
• Assist with Kia product technical knowledge to support Kia investigation team, as required.

Priority Four – 10%

• Interface with internal and external teams, agencies, and partners to support investigations; maintain accurate records and provide timely status and investigation updates to management and other NASO teams, particularly to Data Analysis team.

Priority Five – 10%

• Engage in personal technical development and continuous improvement, including identifying trends and recurring concerns, and taking self-study and technical trainings.

Personally Performed Duties

• Support the Kia North America Safety Office (NASO) goal of providing safety to Kia customers through the early detection of potential safety issues, prompt and thorough investigation and assessment, and quick action.
• Identify, prioritize, investigate, and escalate issues according to established department processes.
• Conduct vehicle and component investigations in the field, at Kia, and at affiliate locations to evaluate real-world performance. Gather diagnostic information, review service records,…