Fraud Specialist

Overview

Be among the first 25 applicants. Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base.

We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank’s comprehensive benefit package includes medical, dental, vision, 401(k), long and short term disability insurance, flexible spending account, a generous vacation and sick policy.

The Fraud Specialist I (FS I) builds strong, collaborative, and effective relationships that reflect respect, integrity, and excellence with clients, colleagues, and the management team. The FS I is primarily responsible for daily review of potentially fraudulent checks using Direct Link Risk Review (DLRR) software. Within DLRR, the FS I reviews in clearing checks and checks deposited through the bank’s various deposit channels, such as mobile deposit, commercial remote deposit capture, ATM deposits and branch deposits.

Under general supervision, the FS I works closely with their manager, Central Operations, and other DLRR users to ensure all suspect items are reviewed timely and checks identified as fraudulent are handled appropriately and according to the applicable policies and procedures.

• Review daily reports and alert notifications, including wire or ACH fraud alerts.
• Maintain logs and related documentation for fraudulent checks.
• Collaborate with BSA, Compliance, and Cash Management teams to block further activity and prevent loss.
• Serve as backup for processing Reg. E claims, ACH and Check Claims and related recovery efforts.
• Assist the Fraud and Payment Systems Manager and Director of Deposit Operations with additional duties and projects as assigned.

• High School Graduate or equivalent.
• Working knowledge of Back Office and Branch Operations.
• Working knowledge of Deposit Related Compliance laws and regulations.
• Minimum 2 years of experience in banking operations.
• Strong communication skills.
• Professional appearance, dress and attitude.
• Strong problem‑solving skills.
• Good math skills.
• Attention to detail.
• Ability to use Microsoft Office software package.
• Ability to operate related computer hardware and other business equipment including adding machine, typewriter, copy machine, and telephone.

Onsite, no remote.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.