Temporary Front Office Services Representative

Who We Are

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs.

It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide. To learn more about UC Irvine, visit www.uci.edu.

Job duties include, but are not limited to:

• Schedule patient appointments for General Medical, Specialty, and Nurse Clinics using the computerized scheduling system.
• Perform front office reception duties, including greeting patients, answering phones, and facilitating patient flow.
• Maintain and update electronic medical records and complete related administrative and clerical functions.
• Collaborate with nursing staff and healthcare providers to support daily clinic operations and patient care.
• Protect patient confidentiality and follow HIPAA requirements and established health and safety procedures.

• Customer service experience with a friendly, professional, and accommodating approach.
• Strong communication and interpersonal skills, with the ability to interact effectively with patients, staff, and healthcare providers.
• Experience performing administrative, clerical, or front office functions in a fast-paced environment.
• Ability to accurately handle confidential information and maintain patient privacy in accordance with HIPAA.
• Strong organizational skills and attention to detail.
• Ability to read, write, and follow written and oral instructions in English.

• Experience working in a healthcare, medical office, or student health setting.
• Experience with electronic medical records and computerized appointment scheduling systems.
• Familiarity with medical terminology and healthcare administrative procedures.
• Experience supporting patient flow and coordinating with clinical staff.

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Pay Rate: $26.72/hour

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

* Misconduct Disclosure Requirement:
As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct;

have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a…