Sobering Center Recovery Specialist; AM Shift Irvine, CA)

Friday-Tuesday; 7:00am-3:30pm ($2.00 weekend shift differential)

Sunday-Thursday; 7:00am-3:30pm

Reporting to the Facility Manager, the Sobering Center Recovery Specialist is responsible for providing direct, non-clinical support to individuals accessing Phoenix House Sobering Center services. The position promotes a safe, respectful, trauma-informed, and recovery-oriented environment for individuals experiencing the effects of alcohol and/or other substance use.

Tuesday-Saturday; 7:00am-3:30pm

Friday-Tuesday; 7:00am-3:30pm ($2.00 weekend shift differential)

Sunday-Thursday; 7:00am-3:30pm

Reporting to the Facility Manager, the Sobering Center Recovery Specialist is responsible for providing direct, non-clinical support to individuals accessing Phoenix House Sobering Center services. The position promotes a safe, respectful, trauma-informed, and recovery-oriented environment for individuals experiencing the effects of alcohol and/or other substance use.

The Sobering Center Recovery Specialist engages clients in a nonjudgmental manner, assists with basic needs, supports client safety and comfort, provides recovery-oriented education and information, and facilitates connections to substance use disorder treatment, behavioral health services, medical care, housing, and other community resources. The position works as part of a multidisciplinary team and collaborates with clinical/medical personnel, recovery staff, case managers, outreach teams, emergency personnel, law enforcement, community-based organizations, and other service providers to facilitate appropriate referrals and warm handoffs.

The position is responsible for recognizing changes in a client's condition and promptly communicating concerns to the appropriate supervisor or qualified clinical/medical personnel. The Recovery Support Specialist is also responsible for completing and documenting client observations at least every 15 minutes, or more frequently when required.

• Welcome clients and provide orientation to the Sobering Center in a respectful and professional manner.
• Establish positive, supportive relationships with clients while maintaining appropriate professional boundaries.
• Provide non-clinical emotional and practical support to clients during their stay.
• Support clients in identifying appropriate next steps following their Sobering Center stay.
• Conduct and document client observations at least every 15 minutes, or more frequently when required based on the client's condition, program protocol, or direction from qualified clinical/medical personnel.
• Observe and document the client's general presentation, level of responsiveness, behavior, location, and any notable changes in condition during each required observation.
• Ensure observations are completed within the required timeframe and accurately recorded in the designated documentation system.
• Immediately communicate significant changes in a client's physical, emotional, behavioral, or level of consciousness to the appropriate supervisor, nurse, medical provider, or other qualified personnel.
• Follow established procedures for identifying and responding to medical and behavioral emergencies.
• Assist clients with access to showers, laundry, and other program amenities when available.
• Assist with transportation or other discharge arrangements consistent with program policy.
• Utilize approved de-escalation techniques to respond to challenging behaviors.
• Complete required incident documentation following significant behavioral or safety events.
• Ensure documentation complies with Phoenix House policies and applicable legal and regulatory requirements.
• Communicate relevant information during shift-to-shift handoffs.
• Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements and completes all training on time.
• Attends and participates in program and all staff meetings.
• Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others.
• Assumes lead duties for shift(s) as assigned.
• Other duties as assigned.

The incumbent in this position has no supervisory responsibilities.

• High school diploma or its equivalent required
• Must be registered or certified as an Alcohol and Drug (AOD) Counselor recognized by The Department of Health Care Services (DHCS)
• Six months prior experience in a related field preferred
• Must…