Tax Resolution - Case Manager

Overview

Guardian Tax is searching for a high-energy, detail-driven Case Manager who can bring professionalism, clarity, and heart to every client interaction. If you thrive in a fast-paced environment and love being the person people can count on, this is your chance to join a team that feels alive, supportive, and always moving forward.

• Make an Immediate Impact — You’ll guide clients through stressful financial situations and become the calm in their storm.
• Electric Office Vibe — Music on, energy high, team celebrations, Friday lunches, and an atmosphere that keeps you motivated.
• Growth That Actually Happens — Real training, clear paths upward, and leaders who invest in your success.
• Teamwork in Real Time — This is an in-office role where communication is fast, support is constant, and wins are shared.
• Strong Pay & Perks — Competitive hourly, monthly bonuses, medical/dental/vision, and a workplace culture people rave about.

• Manage your own portfolio of client files from onboarding to resolution
• Communicate updates, answer questions, and deliver exceptional client care
• Collaborate with enrolled agents and compliance to move cases quickly
• Stay organized while navigating a high-volume workflow
• Consistently hit monthly closure goals while keeping clients satisfied

• Confident communicators who love helping people
• Organized multitaskers who don’t get overwhelmed
• Tech-savvy, coachable, and motivated professionals
• Experience in tax relief or legal admin helps — but not required

• Location: Irvine, CA (in-office only)
• Schedule: Monday–Friday, 8 AM – 5 PM
• Compensation: Competitive hourly + bonuses
• Benefits: Medical, dental, vision, paid perks, and an energetic workspace that feels like home

If you’re looking for a role with purpose, growth, and a team that celebrates every win, you’ll fit right in here. This position is open now, and we’re moving quickly.

Apply today — your next big opportunity starts here. This position is not remote.