Senior Application Manager

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This range is provided by Ventura Foods. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

Position Summary:

The Senior Manager Operations Applications role is responsible for guiding the Operations and ERP systems platform and other applications in the operations functional areas technologically, strategically, and operationally, by bringing strong leadership to the enterprise. The Senior Manager is responsible for overseeing the development, implementation, and maintenance of operations applications within the organization. This role will set and execute on a strategic vision and roadmap for the organization by collaborating with stakeholders and executive leadership.

The role will act as a strategic thought partner and liaison between several cross functional teams. As a leader of the team, you have a direct impact on design, standards, security, and feature enhancements. This leader is responsible for selecting, developing, and retaining leading-edge talent, as well as ensuring the team has the skills and capabilities to meet business needs.

The position will establish and drive delivery for all operations system capabilities in alignment with a multi-year Product Roadmap. You will work across functions – Order to Cash, Operations and SCM, Architecture, Data, Stakeholders – to develop strategic vision and adherence to overall IT strategy and vision. You will manage multiple delivery teams and ensure compliance with standards and policies.

You will stay ahead of changing technologies and demonstrate experience with clean interfaces and successful user journeys.

Major

Duties and Responsibilities:

• Create a platform roadmap and define priorities, liaising with stakeholders.
• Product Management of ERP (JDE, AS400, Oracle Fusion etc.) and Operations (rf Smart, Bottomline, etc.) systems as well as integrations to adjacent enterprise applications and third-party applications.
• Responsible for building and implementing innovative customer strategies around customer engagement, data insights and digital channels.
• Leading efforts with Operations Center of Expertise partners to deliver integrated Operational services and solutions tailored to the client group.
• Builds and maintains cross-functional relationships with stakeholders to ensure the solutions teams meet expectations and contribute to achieving business goals.
• Responsible for managing vendor resources.
• Manage a team of administrators, developers, analysts, and coordinators who will code and operate systems to directly support our business team responsible for Corporate Operations Functions.
• Accountable for ensuring ongoing support, architectural design, and custom dev activities as well as responsibilities for enhancements, upgrades, data conversations, release updates, and reporting for multiple departments.
• Manage the maintenance of the ERP, Operations solution architecture documentation that includes Business Capability Maps, Business Process Flows, solution architecture, core concepts and key decisions.
• Managing enhancements of business processes and driving operational efficiencies across the organization.
• Provides technical and thought leadership around cloud technologies and ecosystems, including Operations and SCM cloud data architecture and integration, and can guide the team in terms of exploring new and emerging business solutions.
• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.
• Data management to improve Salesforce data quality, implementing rules and automation as needed.
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer.
• Manage the Software Development Life Cycle to Ensure that all delivery activities are performed in an efficient, quality, and compliant manner.
• Serve as the subject matter expert (SME) for Operations and SCM.
• Own the communication of any platform changes to end users and stakeholders.
• Manage relationship with multiple vendors and…