Integration Analyst

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Auto Lending Integration Analyst with Salesforce

• 8+ years experience in a Integration Specialist role.
• Solid understanding of the auto finance industry and the loan lifecycle (Origination, Underwriting, Servicing).
• 4+ years of hands‑on experience with Salesforce (Admin experience required; declarative customization, reporting, and data management). Salesforce Administrator Certification is highly preferred.
• Practical experience with system-to-system integration methods (APIs, middleware, batch processing) and understanding of data mapping concepts.
• Proven ability to translate complex business problems into clear, well‑documented functional and technical requirements.
• Experience with a specific Loan Originating System (LOS) common in auto finance (e.g., Dealer Track, defe SOLUTIONS, etc.).
• Salesforce Platform App Builder or other advanced certifications.
• Familiarity with Agile/Scrum methodologies.
• Experience with Financial Services Cloud (FSC) and its specific data model for lending.

• Analyze and document business requirements for integrating Salesforce (Sales Cloud, Service Cloud, or Financial Services Cloud) with various internal and external auto lending applications (e.g., LOS, credit bureaus, DMS).
• Define data mappings and integration specifications to ensure seamless, real‑time data flow between Salesforce and core lending platforms for objects like loan applications, customer profiles, credit decisions, and loan status updates.
• Serve as the Subject Matter Expert (SME) for the auto lending data model, process flows, and integration points within the Salesforce ecosystem.
• Collaborate with architects and developers to design and validate API integrations (REST/SOAP) and middleware solutions for data exchange.
• Conduct gap analysis between current system capabilities and desired business outcomes, specifically identifying where Salesforce can optimize the lending journey (e.g., lead management, application tracking, post‑funding customer service).
• Understand and document end‑to‑end auto lending processes (e.g., dealer enrollment, direct/indirect application submission, underwriting, funding, and servicing).
• Configure Salesforce objects, fields, workflows, and validation rules to support auto lending business needs and ensure data integrity across integrated systems.
• Develop and execute detailed User Acceptance Testing (UAT) scripts for all new features and integrations, validating data accuracy and process adherence in both Salesforce and the connected lending systems.
• Support the business through training and change management activities related to new system rollouts and process changes.
• Ensure all integration and process designs comply with auto lending regulations (e.g., TILA, ECOA) and internal data governance policies.
• Assist in creating reporting and dashboard requirements within Salesforce to provide business leaders with actionable insights into the loan pipeline, dealer performance, and customer service metrics.

Salary Range: $110,000–$120,000 a year

Bachelor of Computer Science

Mid‑Senior level

Full‑time

• Information Technology

• IT Services and IT Consulting