Technical Consultant - Infrastructure​/Government

Technical Consultant – Infrastructure/Government

Join to apply for the Technical Consultant – Infrastructure/Government role at ARKANCE USA.

Location: Irvine, CA.
Seniority Level: Mid‑Senior level.
Employment Type: Full‑time.

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About ARKANCE US Company: ARKANCE US is a leading provider of AECO technology solutions. In June 2023 ARKANCE acquired U.S. CAD. ARKANCE was established in 2018 to become the leading digitalization partner for the AECO and manufacturing industries. Through its Partner to Build Smarter strategy, ARKANCE is a major global technology and services provider with over 40,000 customers worldwide and is an Autodesk and Bluebeam Platinum Partner.

ARKANCE delivers its purpose‑built in‑house solutions that integrate with Autodesk products under the Smart Portfolio to improve project outcomes. To learn more, view our corporate brochure or https://(Use the "Apply for this Job" box below)..

Description:

Position Overview: The Technical Consultant serves as a trusted technology advisor, helping organizations in the AECO industry leverage cutting‑edge design and collaboration technologies to improve their project delivery processes. This position requires a unique blend of technical proficiency, industry knowledge, communication skills, and business understanding to support both pre‑sales activities and post‑implementation customer success.

As a Technical Consultant, you'll be responsible for delivering training programs, conducting product demonstrations, providing implementation services, and offering ongoing technical support across ARKANCE US’s portfolio of solutions.

This is an excellent opportunity for a self‑motivated professional who thrives in a collaborative environment and is passionate about making a meaningful impact on the design industry through technology innovation.

Key Responsibilities:

• Customer‑Facing Services (65%-80% Billable Time): Deliver comprehensive training programs, consulting services, and implementation support for Autodesk products and other ARKANCE US solutions; provide ongoing technical support to customers; conduct customized technical demonstrations tailored to specific customer needs; mentor and guide customers through complex technical challenges and workflow optimization.
• Sales Support Activities (10%-25% Pre‑Sales Time): Partner with Sales team members to develop and present compelling product demonstrations that drive revenue growth; conduct competitive analysis comparing Autodesk products against competing solutions throughout the sales cycle; support trade show activities and industry events through technical presentations and product demonstrations; follow up with technical leads to provide additional information and answer complex technical questions;
  
  contribute to meeting ARKANCE US and Autodesk revenue objectives through effective pre‑sales technical support.
• Administrative and Development Activities (5%-10% Overhead Time): Complete accurate weekly digital timesheet entries for project tracking and billing purposes; participate in continuous learning initiatives to maintain cutting‑edge expertise with evolving technologies; contribute to internal process improvements and knowledge sharing initiatives.

Typical Time Allocation Targets for Technical Consultants:

• 65%-80% Billable hours
• 10%-25% Pre‑Sales hours
• 5%-10% Overhead hours
• Individual targets may vary based on assignments and initiatives tasked to the team member.

Physical Requirements:

• Requires prolonged period of sitting, with occasional standing.
• Continuous use of computers and other office equipment.

Required Qualifications:

• Technical Expertise: Maintain expert‑level proficiency with the Autodesk family of products and other software solutions represented by ARKANCE US; possess comprehensive understanding of how these technologies are applied within AEC&O industry workflows; demonstrate strong knowledge of industry design and delivery processes, BIM collaboration technology, and emerging technology trends; maintain current understanding of Architecture, Engineering, and Construction environments and practices.
• Business and Industry Knowledge: Develop and maintain…