Technical Sales Professional Dynamics 365 CE

Job Title

Technical Sales Professional – Dynamics 365 CE

USA remote

We are seeking a dynamic Technical Sales Professional with deep expertise in Microsoft Dynamics 365 Customer Engagement (CE) and a passion for driving innovation through Copilot, Agentic AI, and Contact Center as a Service (CCaaS). This role combines presales leadership, solution design, and thought leadership to help clients transform their business processes across industries such as Manufacturing, Energy, Health & Life Sciences, Banking, and Finance.

• Lead discovery sessions to understand client business needs, pain points, and objectives.
• Deliver tailored solution presentations, demos, and proof‑of‑concepts for Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service).
• Support proposal development, RFP responses, and bid defenses.

• Develop solution architectures and implementation strategies aligned with Microsoft best practices.
• Advise on integration with Power Platform (Power Apps, Power Automate, Power Virtual Agents) and Azure services.
• Ensure scalability, security, and compliance in proposed solutions.

• Stay current on Dynamics 365 CE features, AI‑driven enhancements, and emerging technologies.
• Evangelise innovation through workshops, webinars, and industry events.

• Partner with sales teams, delivery teams, and Microsoft counterparts to drive successful outcomes.
• Mentor junior presales resources and contribute to building demo frameworks.

• Strong presales leadership experience in enterprise solutions.
• Proven ability to conduct discovery sessions and deliver compelling demos.
• Expertise in Dynamics 365 CE (Sales, Customer Service, Marketing, Field Service).
• Solid understanding of solution architecture and integration with Power Platform and Azure.
• Excellent communication and presentation skills.

• Experience with industry‑specific solutions (Manufacturing, Energy, Health & Life Sciences, Banking, and Finance).
• Knowledge of Copilot and AI‑driven CRM capabilities.
• Familiarity with Contact Center as a Service (CCaaS) and Agentic AI concepts.

• Relevant certifications from Microsoft or competitive platforms AND 3+ years technical pre‑sales or technical consulting experience
  • Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 4+ years technical pre‑sales or technical consulting experience OR equivalent experience.

• Step into a high‑impact role that builds upon a foundation of deep industry expertise.
• Leverage your reputation and knowledge to drive innovation and transformation for leading organizations.
• Be part of a globally recognized team committed to excellence, collaboration, and growth.

• Bonus Plan/Sales Incentive
• Medical, Dental and Vision Coverage
• Life Insurance and Disability Programs
• Retirement Savings with Company Match
• Paid Time Off
• Flexible Work Arrangements including Remote Work

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Base Salary Pay Range: USD $97,500k – USD $147,500k

The current applicable Base Salary Pay Range for this role is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills relevant to the role, internal equity, alignment with market data, or other law.