Assistant Manager - IT ; FV

Overview

GLOVIS America, Inc. is a third‑party logistics provider headquartered in Irvine, CA. Since 2002 we deliver products via truck, rail, or ocean throughout the U.S., Canada, and Mexico. We exceed standards by providing quality service to customers and vendors in the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes using the latest information systems and advanced technologies.

• Application and Database Management
  • Oversee and maintain databases and applications supporting critical systems.
  • Ensure database and application performance, security, and reliability through ongoing monitoring and maintenance.
  • Write SQL queries to validate data integrity and support troubleshooting efforts.
  • Support program maintenance and updates for ITMS and VTP (Vehicle Tracking Portal).
• Data Monitoring and Quality Assurance
  • Monitor and manage data related to the vehicle location management system.
  • Ensure data quality and accuracy through rigorous quality assurance practices.
• Vehicle Tracking Device Management
  • Maintain accurate tracking records for vehicle locations – data integrity checking.
  • Monitor device performance and coordinate timely maintenance and repairs.
• Technical Support
  • Troubleshoot and resolve complex issues in web and mobile applications.
  • Leverage expertise in Java programming and database management to identify root causes and implement effective solutions.
• User Requirements Coordination
  • Gather user requirements and translate them into detailed technical specifications.
  • Collaborate with system development teams to deliver solutions that meet business needs.
• Vendor Maintenance Coordination
  • Coordinate with external vendors on maintenance tasks.
  • Submit repair requests and ensure timely resolution of issues without engaging in contract negotiations.
• Continuous Improvement
  • Continuously evaluate and enhance technical processes to boost system efficiency and user satisfaction.
  • Implement best practices for application performance tuning and debugging.
• Other ad hoc duties as assigned.

$86,000 – $96,000 per year (subject to compensation study upon candidate selection).

• Medical, vision, and dental insurance.
• Health care & dependent care flexible spending accounts (FSA).
• Basic life, accidental death & disability, short‑term & long‑term disability.
• Paid vacation, holidays, and sick leave.
• Pet insurance.
• Hospital and critical illness insurance.
• Wellness program and gym reimbursement.
• 401(k) with generous matching.
• Referral bonuses, auto allowance, quarterly employee lunches, summer refreshments, and monthly team building activities.
• Discretionary bonuses, tuition reimbursement.
• Benefits may vary by location. All benefits pursuant to company policy.

• DB programming experience (PL/SQL or T‑SQL) – required.
• Java, .NET, C#, JavaScript, Type Script, HTML, CSS, SQL, DOM, Git/SVN – required.
• In‑depth knowledge and understanding of Java and Java EE – required.
• Excellent business analysis, test planning, activity planning – required.
• Excellent knowledge of relational databases, SQL, and ORM technologies – required.
• Good written and verbal communication skills – required.
• Understanding and extensive knowledge of logistics industry concepts – preferred.
• Familiarity with network and GPS communication technologies – preferred.

• Bachelor's degree – required.
• 6 – 9 years of direct experience in information technology – required.
• 7 – 11 years of direct experience in information technology – preferred.

• Ability to sit in front of a desk and/or a computer for long periods.
• Able to travel on rare occasions.
• Possibility of domestic and international travel – 5%.
• Repetitive use of hand/grasping product, writing, and typing.
• Lift up to 20 lbs; carry up to 20 lbs.
• Stand/walk.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Typical office environment with low‑level noise exposure. The position is based out of the Irvine, CA office. Communication with employees and field partners will be primarily conducted via phone and email.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.