Vice President of Technology Operations & Cybersecurity

Who We Are

Xponential Fitness, LLC (NYSE: XPOF) is a leading global franchisor of health and wellness brands. Through its mission to make boutique health and wellness experiences accessible to everyone, the Company operates a diversified platform of five brands spanning across verticals including Pilates, barre, stretching, strength‑training, and yoga. In partnership with its franchisees, Xponential brands offer energetic, accessible, and personalized workout experiences led by highly qualified instructors in studio locations across 49 U.S. states, Puerto Rico, and 30 countries globally.

Xponential’s portfolio of brands includes Club Pilates, the largest Pilates brand in the United States;
Stretch Lab, a concept offering one‑on‑one and group stretching services;
Yoga Six, one of the largest franchised yoga brands in the United States;
Pure Barre, a total body workout that uses the ballet barre to perform small isometric movements, and one of the largest Barre brand in the United States; and BFT, a functional training and strength‑based program.

The Vice President of Technology Operations & Cybersecurity is a key leadership role responsible for defining and driving Xponential Fitness’ enterprise‑wide technology operations strategy, overseeing global infrastructure, IT service delivery, and operational excellence across corporate, brand, and studio environments. Reporting to the CTO, this role leads the operational arm of the Cybersecurity & Operational Technology pillar, partnering with the CTO, engineering, and senior business leaders to build a secure‑by‑design ecosystem, modernize cloud and network platforms, optimize service delivery across thousands of endpoints, and enforce governance to reduce Shadow IT risk.

The ideal candidate brings extensive experience scaling high‑performing IT organizations, leading large‑scale technology transformations in complex, distributed environments, and balancing strategic vision with disciplined execution while influencing at the executive level.

• Develop and lead the enterprise IT operations strategy aligned with corporate priorities, digital transformation goals, and the CTO’s technology roadmap.
• Build, scale, and inspire a high‑performing, multi‑disciplinary IT organization spanning operations, infrastructure, cloud services, service desk, and systems administration.
• Establish clear performance expectations, operational KPIs, and accountability frameworks to drive excellence across all technology operations.
• Foster an executive‑level culture of collaboration, operational rigor, continuous improvement, and cross‑functional partnership.

• Provide executive oversight for the architecture, deployment, and lifecycle management of cloud platforms, networks, servers, storage, virtualization, and disaster recovery environments.
• Ensure enterprise systems meet standards for performance, resiliency, high availability, and security.
• Set strategic direction for modernization of cloud and on‑prem environments, including cost optimization and scalability planning.
• Sponsor the adoption of advanced monitoring, observability, and automation technologies to support proactive operations.

• Oversee global IT service desks, incident response functions, operational support, and enterprise service management.
• Establish ITSM frameworks, SLAs, and performance dashboards to deliver consistent, high‑quality service to corporate teams, brand leaders, and franchise operators.
• Drive operational maturity across incident, problem, change, and configuration management processes.

• Serve as executive escalation point for major incidents, ensuring rapid triage, stakeholder communication, and recovery.
• Oversee root cause analyses and formalize preventative controls that strengthen operational resilience.
• Champion enterprise readiness through ongoing improvement of incident response procedures.

• Own the governance and oversight of technology changes, ensuring alignment with business priorities and…