Principal Product Manager- Tech, IT Services
Listed on 2026-01-07
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IT/Tech
Product Designer, Data Analyst, Data Science Manager, Product Engineer
We're seeking an impactful Senior IT leader to join our team and play a significant role in driving strategic service, products, programs, and technology initiatives; shaping the future of and delighting how Amazonians receive IT Support.
Key job responsibilities- Drive future service delivery and product strategies, working closely with AI scientists, engineering, design, and operational teams
- Own the end-to-end product lifecycle, from conception through launch and post-launch optimization
- Develop and maintain service/product roadmaps aligned with business objectives and customer needs
- Lead cross-functional teams through periods of transformation and change
- Navigate complex organizational dynamics
- Define and analyze metrics that inform the success of future services and products
- Identify and assess opportunities for service & product innovation and improvement
- Manage dependencies across teams and drive execution of complex technical initiatives
- Champion the adoption of emerging technologies, particularly in AI and machine learning
- Bachelor's degree
- 10+ years of end-to-end product delivery experience
- 10+ years of product or program management, product marketing, business development, or technology experience
- 10+ years of technical product or program management experience
- Experience with feature delivery and tradeoffs of a product
- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants:
Job duties include working safely, communicating effectively, adhering to standards of excellence, and following all laws and policies. Criminal history may affect employment eligibility. We consider qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results. If you need workplace accommodations during the application process, visit (Use the "Apply for this Job" box below)..
Compensation ranges from $161,900 to $279,900 annually, depending on location and experience. Additional benefits and total compensation may include equity, sign-on bonuses, and more. For details, visit The position remains open until filled. Apply via our career site.
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