IT Sr. Business Systems Analyst

About ITT:

ITT is an industrial manufacturer of critical, engineered components that serve fast-growing end markets in transportation, flow, energy, aerospace and defense. The company’s differentiation is sustained through a combination of several factors: execution, the quality of its leadership and our DNA as an engineering leader. We have a clear purpose as an organization: to provide our customers with cutting-edge solutions to help solve their most critical needs.

The company generated 2023 revenues of $3.3 billion and is comprised of three distinct segments:

• Motion Technologies
  ($1.5B revenue) is a global leader in brake pads, shock absorbers and sealing solutions for the automotive and rail markets
• Industrial Process
  ($1.1B revenue) is a global leader in centrifugal and twin-screw pumps for the chemical, energy, mining and industrial markets
• Connect & Control Technologies
  ($0.7B) is a niche player in harsh environment connectors and control components in critical applications for the aerospace, defense and industrial markets.

ITT is headquartered in Stamford, Connecticut with over 10,000 employees in more than 35 countries and sales in approximately 125 countries.

The Sr. Business System Analyst (BSA) is a critical role between IT and our business functions aimed at working on all efforts to modernize existing processes, deliver value, and satisfy needs through application of technology. A key responsibility of the IT BSA is to partner with the functions that they support and bring together cross‑functional solutions to the delivery of IT services and realize meaningful business‑aligned results in a prioritized manner.

The IT BSA is responsible for delivering end‑to‑end life cycles of IT service delivery for the functions he/she supports from initial ideation and scope definition to implementation, training, hyper care, and operational support. In doing so they will function as the bridge to understand and prioritize business needs and deliver the activities with the various IT teams to apply the necessary technology‑related services.

Furthermore, this person should be able to proactively sense and anticipate changes or new capabilities that can be exploited to deliver further value to their stakeholders.

This role is responsible for ensuring that the IT service delivery model is effectively and efficiently supports the day‑to‑day operational needs, as well as envisioning, recommending, and delivering business changes to digitally transform, automate, streamline, and ensure a highly available service offering for our internal and external customers. You will ensure successful delivery and performance of IT services for the organization.

For a person to be successful in this role, they will need to be highly driven (“high motor”), able to balance many active priorities, detail oriented, planful, comfortable in searching out and addressing ambiguity, able to consistently drive results to achieve intended business outcomes, persists with a naturally curious and highly accountable mindset, and approaches situations in a thoughtful and process‑oriented manner.

Furthermore, a successful person in this role will be able to identify and exploit opportunities that enable continuous business process improvement, leveraging information technology to automate and streamline a wide array of business processes.

• A key focus of this role will be to partner with business and IT teams to deliver the effort to modernize how they use data, increasing their organization maturity to enable operational efficiencies (automation and standardization) and expose actionable insights at an enterprise‑wide breadth and depth.
• You will be expected to work with the respective…