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Tech Support II: Incident & System Stability Champion

Job in Irvine, Orange County, California, 92713, USA
Listing for: Next Frontier Capital
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Cloud Computing: Infrastructure & Operations
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

JPMorgan

Chase in Irvine, CA is seeking a Technology Support II to monitor, support, and optimize cloud-hosted SaaS applications that are critical to healthcare payments. You will triage escalations, investigate exceptions, and partner with tech and business teams to restore service quickly and prevent repeats.

You will leverage AI-assisted tooling and robust monitoring to analyze logs, runbooks, and SQL data, driving incident resolution and ongoing improvements in stability and resiliency.

Our organisation is growing, and we are hiring a Tech Support II:
Incident & System Stability Champion in Irvine, CA, United States.

Learn more about the Tech Support II:
Incident & System Stability Champion role in the description above.

We appreciate your interest in this position.

Join Next Frontier Capital and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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