Enterprise Digital & IT Lead; SSO Irvine, CA)

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges.

At Parker, our team members belong, matter and make a difference.

The Services and Support Operations (SSO) is a global leader of integrated MRO services and support. We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, providing innovative OEM-quality service solutions across a comprehensive portfolio. We are proud to serve airlines/ business jet operators, the military, airframe/ engine manufacturers, as well as independent service centers.

With our extensive network of service teams worldwide, MRO facilities, proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it's needed.

The Enterprise Digital & IT Lead supports the development and management of Information Technology systems or services. Assists business unit implementation of such systems and services.

_X__ Has Direct Reports ___ Does Not Have Direct Reports

Works with Division staff and other Corporate I/T staff under the direction and guidance of Enterprise management. Supervises project leaders and technical analysts. Maintains operational relationships with vendors and Parker locations.

• Implements, maintains, and supports IT systems and services to ensure efficient and effective operation.
• Develop standards for IT systems and services to promote flexibility, scalability, and maintainability.
• Creates training materials and provides education to users of IT systems and services.
• Communicates the value and benefits of technology systems to improve user understanding and adoption.
• Leads the planning, scheduling, development, and implementation of IT capabilities.
• Identifies deficiencies in IT systems and recommends solutions and improvements.
• Trains, coaches, and develop staff responsible for supporting IT systems.
• Provides guidance to employees on personal development needs and growth opportunities.
• Provides management with recommendations regarding personnel, hardware, and software needs to maintain appropriate levels of systems and services across the corporation.
• Identifies organizational issues and recommends modifications or improvements.

This position may be assigned to one or more key information technology disciplines and/or service areas, including but not limited to:

• Run the Business (RTB):
  Support day-to-day Aftermarket business operations
• Develop and support the strategic roadmap for Aftermarket applications
• Manage project intake and delivery frameworks
• Support and enhance the sales digital ecosystem
• Support financial systems
• Support engineering systems, including CAD, CAM, and PDM platforms
• Support business systems, including MSS and AMAPS
• Support strategic technology initiatives

Bachelor's degree (BA) in Information Systems or related field.

Eight or more years of experience in IT, including at least five years in a senior project leadership or management role. Demonstrated experience in customer relationship management.

The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodation so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and…