Technical Platform Operations Specialist

Irvine, California, United States

As a Technical Platform Operations Specialist, you will serve as a key operational liaison, ensuring the seamless performance of Viant’s products, including our Demand Side Platform (DSP). You will play a pivotal role in bridging cross-functional internal teams - such as Operations, Product, and Engineering - with external stakeholders and third-party partners. Your core responsibility is to maintain operational continuity through clear communication, technical insight, and a strong sense of urgency when addressing problems, challenges, and opportunities.

This role requires a proactive approach to identifying root causes, facilitating resolutions, and driving alignment across multiple teams. You will own day-to-day technical operations, lead troubleshooting efforts, and support campaign and platform stability. The ideal candidate thrives in fast-paced environments, is a clear communicator, and demonstrates task leadership by translating customer and business needs into actionable solutions.

• Manage measurement setup and performance validation
• Provide and support creative trafficking and q/a
• Translate technical findings into clear and concise communication
• Assist legal and finance with platform account creations
• Serve as the connective point between internal teams (e.g., Ad Operations, Product, Engineering) and external partners, driving the resolution of technical issues and ensuring the reliability of the DSP platform
• Execute and manage publisher integrations and 3rd-party partner certifications to ensure compliance and system compatibility
• Provide second-level QA and platform support, ensuring escalated issues are thoroughly documented and addressed with urgency
• Drive cross-functional projects that enhance platform stability, operational workflows, and campaign execution quality
• Translate technical findings into clear, actionable feedback for both technical and non-technical stakeholders

• 1+ years of experience in ad operations, technical account management, or a related role
• Familiarity with at least one ad-serving or programmatic advertising platform
• Strong written and verbal communication skills with a knack for documenting complex systems and workflows
• Proven ability to adopt and navigate new technologies quickly

Viant ®(NASDAQ: DSP) is a leading advertising software company that enables marketers to plan, execute and measure omnichannel ad campaigns through a cloud-based platform. Viant’s self-service Demand Side Platform, Viant DSP,powers programmatic advertising across Connected TV, Linear TV, mobile, desktop, audio, gaming and digital out-of-home channels. In 2022, Viantwas recognized as a Leader in the DSP category , earned Great Place to Work® certification and Co-Founders Tim and Chris Vanderhookwere named EY Entrepreneurs of the Year.

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Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include
fully paid health insurance
,
paid parental leave
and
unlimited PTO
and more.

$70,000 - $73,000 a year

In accordance with California law, the range provided is Viant’s reasonable estimate of the base compensation for this role.

Viant Technology (NASDAQ: DSP) is an exclusively buy-side, AI-powered advertising platform purpose-built for CTV. Viant uniquely combines proprietary content intelligence, household-level identity resolution, and person-level attention signals to connect advertisers with real customers and drive measurable outcomes across the open internet. Through its…