Manager, Payroll Data Implementation

Restaurant
365 is transforming how restaurants run their businesses. Today, we help more than 50,000 restaurant locations manage their finances, operations, and people. As AI changes what's possible, we’re reimagining how restaurant back offices operate—automating routine work, helping teams make better decisions, and giving restaurant leaders more time to focus on growing their businesses.

We’re transforming how we work, too. AI is changing how we build products, solve problems, and deliver results for our customers. We’re embracing new ways of working, moving faster, and creating opportunities for our people to make a greater impact.

At Restaurant
365, our culture is built on ownership, collaboration, and continuous improvement. We believe in challenging ourselves, learning every day, and working together to achieve great results. We’re looking for people who are curious, take initiative, and want to grow while helping shape the future of an industry.

The Manager, Payroll Data Implementation leads the team responsible for end-to-end payroll data implementation across payroll products sold and supported by R365, including current and future offerings as the product portfolio evolves. This role oversees a team of Payroll Data Implementation Specialists who manage data intake, payroll due diligence, extraction, translation, mapping, transformation, validation, internal parallel payroll reviews, first-payroll readiness, and post-go-live stabilization and handoff.

The manager is accountable for data quality, implementation predictability, operating controls, and scalable processes.

This manager is accountable for team performance, capacity planning, operational KPIs, and continuous improvement across the payroll data implementation lifecycle. They partner with Payroll Operations, Tax/Compliance, Implementation, Sales, Customer Success, Support, ACH/Payments, Finance, Product, Engineering, and other cross-functional leaders to reduce defects, improve first-payroll outcomes, and establish clear ownership from intake through steady-state operations. The role owns data implementation outcomes and standards while partnering with Tax/Compliance on technical tax determinations, filings, notices, amendments, and jurisdiction-specific requirements.

The ideal candidate combines people leadership, strong payroll/implementation expertise, and a process, controls, and automation mindset.

• Define and own the vision, strategy, and roadmap for the Payroll Data Implementation function across payroll products sold and supported by R365, aligned with broader Payroll Operations and company objectives.

• Translate strategic goals—such as time-to-first-payroll, first-pass data accuracy, on-time delivery, rework and defect reduction, post-go-live stabilization, and tax-impacting data quality—into actionable plans, metrics, and processes for the team.

• Establish, track, and continuously refine KPIs and service-level measures for data accuracy, implementation velocity, capacity and throughput, readiness, rework, and client outcomes; use reporting to guide demand forecasting, capacity planning, staffing recommendations, prioritization, and work allocation.

• Represent Payroll Data Implementation in cross-functional forums with Payroll Operations, Tax/Compliance, Implementation, Sales, Customer Success, Support, ACH/Payments, Finance, Product, Engineering, and other relevant leaders.

• Hire, lead, and develop a high-performing team of Payroll Data Implementation Specialists, including planning for succession, cross-training, and backup coverage.

• Provide regular coaching, feedback, and performance reviews, supporting both technical skill growth in payroll, data, tools, and controls and soft skills such as client…