Director of Community Management

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Division Director of Community Management in Orange Country, CA.

• Unlimited vacation
• Competitive salary plus bonus potential
• Amazing company culture
• Unlimited growth potential

• Unlimited vacation
• Competitive salary plus bonus potential
• Comprehensive benefits package
• Flexible work schedule
• Amazing company culture
• Unlimited growth potential

Property Management Professionals (PMP) is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas. We are proud to offer a personalized, boutique level of service to our association clients, backed by the scale and resources of Odevo, one of the world’s largest resident services companies. We are proud to be privately owned, locally independent, and passionately committed to elevating the lifestyle experience for the communities we serve.

We are one of the fastest (organically) growing association management firms in each of our respective markets. Our company’s growth coupled with the depth and breadth of our network creates a uniquely rare opportunity for professional growth. Additionally, our people-centric culture allows us to attract and retain the industry’s top talent and has served as one of our primary competitive advantages over the past two decades.

To learn more about PMP, our unique approach to community management, and our people-centric culture, you’re invited to visit us online at  visit our social media platforms:

Instagram/pmpmanage facebook/pmpmanage linkedin/company/pmpmanagement

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position

Description:

As a key member of PMP’s Leadership Team, the Division Director of Community Management will oversee an assigned division and its community management team. This role is responsible for providing guidance, mentorship, operational oversight, and strategic direction while ensuring company goals, deadlines, client expectations, and compliance requirements are met.

The Division Director of Community Management will play a critical role in fostering an engaging, supportive, and high performing team culture that reflects PMP’s values.

• Lead, mentor, train, and support community association management staff.
• Support hiring, onboarding, training, performance management, and staff development efforts.
• Motivate and inspire team members while holding them accountable to company standards, client expectations, and performance goals.
• Schedule and conduct regular staff touch-base meetings and team functions.
• Foster a positive, collaborative, and solutions-oriented work environment.
• Attend all mandatory company functions.

• Oversee day-to-day operations for the assigned division.
• Ensure company deadlines, deliverables, service standards, and division goals are met.
• Assess and monitor company and staffing needs; identify opportunities to improve service delivery methods, procedures, and programs.
• Actively manage customer and staff concerns, making appropriate decisions consistent with company policies, procedures, and best practices.
• Recommend, develop, and implement programs or initiatives that improve operational effectiveness, efficiency, and cost management.
• Lead or support special projects and operational…