Director, Operations Management, Management

Full Time
• Irvine - 3406

• Bonus based on performance
• Free uniforms
• Paid time off
• 401(k)
• Opportunity for advancement

Life’s too short to not work someplace awesome! If you have tons of energy, love kids, and are looking for a way to give back to your community, you may be the person we are looking for!

Why is The Little Gym a great place to work?

• Unique Launch Opportunity: This role is not just about management; it's about being the foundational leader responsible for establishing the business and building the culture from Day 1.
• Strong sense of fulfillment
• Keep fit as you work
• Fun, high-energy work environment
• Competitive compensation
• Comprehensive ongoing career training
• Excellent opportunity for career growth and advancement

With more than 300 locations across the globe, The Little Gym is the world’s premier enrichment and physical development center for kids 4 months through 12 years. For over four decades, The Little Gym has helped millions of kids experience the thrill of achievement, develop new skills, and find new confidence through a variety of gymnastics-based programs. Parent/Child, Pre-K, and Grade School classes are all taught in a clean, fun, safe, and nurturing environment, which encourages children to develop at their own pace.

As a part of The Little Gym team, you will be part of a family dedicated to the growth and development of children all over the globe.

Job Summary:

The Founding Gym Director is a full-time, career-level position, reporting directly to the owners. This role is unique because the Director will be responsible for the overall pre-opening development, business setup, team formation, and ongoing performance of this new Little Gym location.

Key Responsibilities:
Launch, Build, & Lead

1. Business Setup & Strategic Launch

• Establish Operational Foundation: Partner with owners to define and implement all crucial Standard Operating Procedures (SOPs) for scheduling, enrollment, cash management, and facility flow prior to opening.
• Marketing & Community Outreach: Execute the pre-opening marketing plan to drive initial enrollment. Establish strong community relationships and local partnerships to ensure a successful launch.
• Sell The Little Gym program to new customers and manage initial enrollment projections.

• Recruitment & Staffing:
  Directly responsible for hiring the entire founding staff
  , including Instructors and Administrative personnel. Develop a strategic staffing schedule to meet launch demand.
• Training & Development: Design and lead the comprehensive initial training program for all new team members, focusing on curriculum mastery, exceptional customer service, and operational efficiency.
• Culture Leadership:
  Establish and champion the fun, high-energy, and professional culture that defines The Little Gym. Promote teamwork, accountability, and continuous staff growth.
• Lead a team in providing outstanding customer service and membership experience second to none.

• Teach GREAT classes based on our proven curriculum and teaching method.
• Manage day-to-day operations, including class scheduling, customer retention efforts, and financial reporting.
• Maintain facility and equipment to ensure a clean, fun, and safe environment for children and staff.

• 2-3 years of Management experience leading a team and responsible for revenue and profitability
• Exceptional leadership and team-building skills, with a track record of hiring, training, and motivating staff.
• Great attitude and strong work ethic
• Love to have fun and not only smiles easily but finds joy in making others smile
• Sales and/or Customer service experience
• A background in child development,…