Mobility Operations Manager

At Kia, we’re creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.

Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and paid time off. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.

Exempt

The main responsibility of this position is to support the development of additional sales channels for new and used vehicles as well as support the customer satisfaction initiatives for KUS. Successful execution of this role will yield increase sales volume in retail, fleet, and remarketing sales channels, while helping establish and identify future mobility opportunities for Kia.

This position will work with Fleet, CPO, Finance, Product Planning, Incentives, Remarketing, New Vehicle (retail), Distribution, Regional offices & district managers and Service in the coordination of programs and initiatives supporting multiple sales channels. Additionally, this position will focus on the execution of existing mobility programs collaborating with dealers and program partners. This role will be expected to contribute to future mobility strategies, and identification of potential new areas of opportunity aimed at future growth.

This position will also support special projects undertaken by the Mobility & Remarketing department

• Implement, manage, and grow existing mobility programs that directly impact new and used vehicle sales. Programs include KSRP, fleet, gig driver platforms, and KFA.

• Implement, manage, and grow new mobility programs that directly impact vehicle sales through several existing and future channels.

• Department lead on the execution of existing and new mobility programs. Manage reporting and analysis for new and existing mobility programs. Provide strategic insights and recommendations to dealers through the collaboration with regional field team members.

• Collaborate with other team members and divisions to maximize the impact of programs and program support for KUS

• Implement and manage new and used vehicle mobility programs. Manage performance, growth, and impact to organization.
• Meet regularly with customer service/parts and service division to measure the performance and impact of mobility programs.
• Conduct regional meetings and dealer meetings to implement and support department initiatives.
• Monitor, measure, and communicate regularly results of implemented programs.
• Responsible for program results – i.e., new KSRP vehicle utilization, fleet size, and fleet turns, mobility program growth
• Work with Auto Ever and other external software providers and operators for program implementation and program performance.

This list of essential responsibilities and duties is not exhaustive and may be supplemented and changed as necessary by management.

• Bachelor’s degree in Business Administration or equivalent Degree.
• Master’s degree a plus.

• 5+ years in automotive…