Director, Presales Engineering; Req

Position: Director, Presales Engineering (Req #1329)
Overview Candidates MUST BE local to the Irvine, California area with a willingness to work on-site two to three days per week as necessary.

As a Director, Presales Engineering, you will lead, develop, mentor and grow a team of pre-sales engineers. You will work closely with Engineering Leadership on process, alignment and reporting while peering with colleagues in order to set business priorities across the different technologies we support. Your Impact The essential functions of this position include:

Oversee, train, assist and develop the Presales staff

Lead a team of systems engineers to deliver pre-sales technical support in sales presentations, solution development, and product demonstrations of ePlus capabilities

Lead, grow, and mentor your Sales Engineering team to develop and maintain skills necessary to deliver proposed solutions around our strategic technologies such as Core, Data Center, UC and Security Develop and improve processes and procedures to minimize errors, maximize efficiencies and ensure a clean handoff from pre-sales to post-sales

Manage group workload and resource scheduling across multiple projects/opportunities with pre-sales coordinator

Develop methodology to measure and delegate opportunities that will allow for visibility to workload and forecasted needs

Conduct typical management functions such as interview/hire qualified candidates, conduct performance reviews, and actively participate in employee career planning

Conduct customer presentations on ePlus value proposition and technical solution set for assigned accounts and focus areas throughout the Region (and Nationally, when requested)
Work with ePlus personnel and ePlus National Practice Leads to help develop differentiated solutions

Develop training roadmaps for individuals and/or team as it relates to our strategic portfolio

Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)
Assist sales account managers and pre-sales engineers with overall account planning as it relates to technical aspects of hardware, software, and services opportunity development

Assist with RFP/RFI/RFQ responses, as presented

Responsible for review of Statement of Work (SOW) prior to customer presentation

Function as a liaison between the sales team and professional services organization to ensure timely and accurate proposals are generated

Follow ePlus’ performance review process to promote communication, provide useful feedback about job performance and contribute to an employee’s professional development

As a manager, you are also expected to:

Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration

Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members

Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization

Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed

Qualifications

College Degree in related field or equivalent business experience required5+ years of applicable technical pre-sales experience in the IT industry preferred3+ years of management experience preferred

Previous VAR managerial experience preferred

Proven ability to align with sales and operations for coordinated efforts in growing the business

Thorough knowledge of full customer engagement cycleMS Office Suite (Visio, Excel, Word, PowerPoint)
Ability to present to all levels of executive and technical management

Position Specifics The initial base salary range for this position is expected to be…