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CX Communications Ops Lead - Incidents, Releases & Metrics

Job in Irvine, Orange County, California, 92713, USA
Listing for: benchling
Full Time position
Listed on 2026-10-11
Job specializations:
  • Marketing / Advertising / PR
    PR / Communications
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Benchling, the AI platform for biotech R&D, seeks a Customer Experience Communications Operations Manager in Irvine. You will own the communications backbone for our customer base, ensuring timely, accurate messaging across incident, change, and release communications in regulated environments.

You will manage three streams, build a reusable template library, run a single intake for all comms requests, and own dashboards that track delivery and impact.

We invite applications for the CX Communications Ops Lead
- Incidents, Releases & Metrics position located in Irvine, CA, United States.

The advertised compensation is 120..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the CX Communications Ops Lead
- Incidents, Releases & Metrics role in the description above.

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