Sr. Lifecycle Marketing Associate, Engagement & Upgrades

Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility

Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future

Always Build Trust - Say what you mean, mean what you say, and do what you say you’re going to do. We are all owners. We are one team

Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress

Find a way - Never settle, no excuses, nothing is impossible. Just make it happen

Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone’s hands.

Acorns is seeking a creative and driven Sr. Lifecycle Marketing Associate to support the strategy and execution of lifecycle programs that deepen customer engagement and drive upgrades across Acorns and Acorns Early. You will work closely with the Sr. Lifecycle Marketing Manager to turn business goals into thoughtful, data-informed lifecycle programs and customer experiences.

This role offers meaningful ownership and day-to-day autonomy. You will own the execution and optimization of assigned programs, exercise judgment within established frameworks, and contribute ideas and recommendations that shape the lifecycle roadmap.

Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA.

• Support the lifecycle strategy and roadmap for customer acquisition and reacquisition across Acorns and Acorns Early, contributing new ideas and optimization opportunities aligned with established business goals.

• Build and execute personalized, data-informed campaigns and automated programs in Braze across email, push, in-app, and SMS channels.

• Own campaign setup from audience segmentation and personalization through channel sequencing, testing configuration, and launch.

• Translate lifecycle strategies into clear campaign plans and creative briefs informed by customer insights, product value propositions, and previous campaign learnings.

• Partner closely with Creative, Data Analytics & Science, and Product teams to bring lifecycle programs to market.

• Work comfortably with HTML to personalize, troubleshoot, and QA lifecycle communications, with support from dedicated development resources.

• Develop clear hypotheses and execute A/B tests that generate actionable learnings and improve customer acquisition and reacquisition.

• Analyze campaign and experiment performance, identify meaningful trends, and translate results into optimization recommendations for future experiments.

• Own campaign quality and governance from setup through launch, ensuring accurate execution and adherence to internal review processes.

• Navigate Legal and Compliance requirements in a regulated fintech environment, with working knowledge of CAN-SPAM and lifecycle marketing best practices.

• Leverage AI tools to accelerate campaign development, strengthen quality assurance, and improve team workflows.

• 5+ years of lifecycle, CRM, retention, or growth marketing experience, including hands-on campaign execution in Braze or comparable marketing automation software.

• Experience building and launching…