Service Quality & Performance Analyst
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Quality Assurance - QA/QC
Job Description & How to Apply Below
Navien Irvine, CA seeks a Quality & Service Performance Analyst to monitor and improve Technical Support call performance with a focus on quality assurance. The role requires strong communication, autonomy, and attention to technical details under QA leadership.
Responsibilities include reporting on call quality, tracking improvements, analyzing product quality metrics, and ensuring CIC interface effectiveness. This is a full-time role offering competitive hourly pay and benefits.
We are seeking a motivated Service Quality & Performance Analyst to join Navien in Irvine, CA, United States.
Are you ready to take on the Service Quality & Performance Analyst role at Navien?
We would love to welcome a new Service Quality & Performance Analyst to our group in Irvine, CA, United States.
For the Service Quality & Performance Analyst position at Navien, we are reviewing applications now.
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