Junior Inside Sales Representative

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The Associate Customer Executive is responsible for assisting in the delivery of all products and services to customer specifications and meeting contractual service level agreements (SLA). The Associate Customer Executive communicates regularly with Inside Sales Managers, Customer Executives, Sr. Customer Executives and Partner Management to assist with open requests, quotes, orders and ongoing projects. This position is office‑based.

• Partners with team members to deliver services that support company objectives and that are consistent with Computacenter values.
• Collaborates with Inside Sales management and team members as well as other cross‑functional teams on an as‑needed basis regarding customer projects and orders.
• Uses Computacenter systems and processes to enter and track orders.
• Provides regular data and timeline updates to Inside Sales Management.
• Assists in providing status reports to Account managers, project teams, and Partner Management.
• Follows defined processes and procedures to assist in the coordination and execution of open requests, open quotes, open purchase orders, and escalated orders.
• Assists in entering and managing open opportunities within team and follows up directly with Customer Executives and Inside Sales management.
• Coordinates with Customer Executives in creating and maintaining a database of historical deals, pricing, and technology preferences across the customer base.
• Conducts general administrative duties as necessary.
• Embraces and supports Computacenter mission and core values.

• Minimum of 1 year of customer service experience.
• Legally eligible to work in the United States.
• Strong written and verbal communication skills.
• Strong interpersonal, problem‑solving, time‑management, organizational, and prioritizing skills.
• Self‑starter able to work both independently and collaboratively with others to accomplish goals.
• Prefer a strong working knowledge of computer system applications (e.g.: Windows, Microsoft Office).

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long‑term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world‑renowned customers source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best‑known businesses with regional hubs in San Francisco and Irvine, CA;
Norcross, GA;
Plano, TX; and New York City; and integration centres in Silicon Valley and Atlanta.

• Associate

• Full‑time

• Information Technology and Sales

• IT Services and IT Consulting