R_Senior Client Manager - Voluntary

Position: R_364536 Senior Client Manager - Voluntary Benefits
Job R368067

EXTERNALENGLOBALRequisition: R_368067

Company:
Mercer

Location:

Los Angeles, California, United States of America | Portland, Oregon, United States of America | Phoenix, Arizona, United States of America | Denver, Colorado, United States of America | Seattle, Washington, United States of America | San Diego, California, United States of America | Irvine, California, United States of America | Las Vegas, Nevada, United States of America | San Francisco, California, United States of America

Employment type:

Regular Category:
Client Management & Sales Industry: Real Estate Salary: 150000

Posted:

We are seeking a talented individual to join our Voluntary Benefits team, part of our People and Investments business s is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Client Manager - Voluntary Benefits

Marsh's Voluntary Benefits team is looking for a consultant with strong leadership skills who works independently and has excellent client communication and management. In this role you will have the opportunity to play a key role in developing the overall strategy for a subset of clients. If you have a strong history of being highly collaborative within a large organization, as well as a track record of delivering results for your clients, this may be the role for you .

We will count on you to:

• Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts across various industries or specialties, and may contribute to the sales work for complex, high-priority accounts owned by senior colleagues
• Develop the sales and retention strategy for client accounts leveraging an in-depth understanding of client needs, market trends and product and service offerings
• Conduct robust client analyses to create customized product and solution recommendations
• Address escalated issues in a timely and effecting manner and work to ensure relationships are in a positive standing and delivering on promised timelines and deliverables
• Actively engage and nourish relationships and professional networks within client organizations
• Attend and participate in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the company
• Thrive and be motivated by an environment that embraces AI and technology-enabled tools

What you need to have:

• Bachelor’s Degree required
• Voluntary Benefits subject matter experience required
• Strong voluntary benefits product, process and market knowledge (to include but not be limited to supplemental health,  Protection, Legal, Auto/Home, Discount, Purchasing Programs, Discount, Pet Insurance, Life with LTC)
• 5+ years’ experience as a Consultant with background in Client Management (Large Clients) or Sales (Large Clients)
• Strong financial and business acumen
• Ability to work in a fast-paced environment, successfully manage multiple and conflicting priorities to meet or exceed deadlines
• Current Life/Health License or ability to obtain within 6 months of hire
• Strong collaboration and team focused skills (relationship building and fostering with Marsh Health & Benefits and Voluntary Benefits colleagues)

What makes you stand out?

• Demonstrated success working with C-Suite Executives
• Demonstrated success in expanding and retaining client relationships
• Ability to support Large Market Clients

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits…