Security Officer Part Time Operations Center - RSOC

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Operations Center - RSOC in Irvine, CA
, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more:  As an Unarmed Security Officer at a dynamic manufacturing and industrial location, you will monitor and patrol assigned areas, conduct access control and badge-related activities, and maintain a visible presence to help deter security-related incidents.

You will provide outstanding customer service and clear communication while supporting a welcoming environment. Join Allied Universal’s agile, reliable, innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type:
Part Time

Pay Rate: $26.25 / Hour

Day Time Sat
04:00 PM - 12:00 AMSun
04:00 PM - 12:00 AM

• Represent core values of integrity, vigilance, and excellence.
• Monitor security, CCTV, access control, alarms, communications, and fire/life safety systems within the designated region using provided monitoring systems.
• Respond to and manage alarms and incidents and dispatch Security Specialists to various calls for service, customer assistance, emergencies, and security situations.
• Utilize exceptional customer service skills to handle critical situations with a calm and problem-solving approach while following all safety and security procedures.
• Thoroughly document security incidents.
• Respond to emergencies with urgency and maintain open communication with management and key leaders.
• Liaise with public safety agencies and their dispatch centers to coordinate emergency response.
• Assist client employees with safety and security concerns via email and phone.
• Investigate alarms with security patrol and facilities, and if necessary, alert fire and/or police services.
• Assist with after-hours administration of access badges.
• Conduct audits of panic/duress alarms, badge readers, CCTV cameras, and doors.
• Perform quality assurance functions to maintain adherence to continuous improvement principles as defined by RSOC Management.
• Collaborate with the RSOC management and ensure compliance with Standard Operating Procedures (SOPs).
• Participate in training exercises between field Officers and Operators.

High school diploma or GED with one to two years of experience within a RSOC or similar environment as a Dispatcher or Security Operator.

• Able to ensure compliance, monitoring of assets, and making rapid notifications via mass communication tools.
• Able to analyze and make decisions regarding data as it pertains to operational responsibilities.
• Excellent written and verbal communication skills, with high English proficiency.
• Attentive to meticulous detail and accurate documentation.
• Able to remain composed under pressure.
• Serve as a positive team player.
• Able to make appropriate decisions under pressure/stress.
• Self-motivated and proactive attitude.
• Able to adapt as the external environment and organization evolve.
• Able to effectively interact with other departments and varying levels of management.
• Able to prioritize workload based on urgency.
• Efficient time management skills.
• Strong proficiency with Google Office Suite, Microsoft Office, Excel, and similar software systems.