Software Engineer III; Siebel to Salesforce Migration

10207 – Software Engineer III (Siebel to Salesforce Migration)
Location:
Irvine, CA
Company Overview
Hyundai Auto Ever America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis.
HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.
At HAEA, we understand that IT is the cornerstone of today’s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations.
If you’re passionate about technology and eager to make a real impact at a world-class company, Hyundai Auto Ever America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation.
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Role Overview
The Software Engineer III (Siebel & Salesforce) is a hands-on technical delivery role responsible for the development, maintenance, support, and operation of Hyundai Auto Ever America’s Siebel ecosystem and Call Center applications. This position leads technical analysis, design, development, testing, production support, incident management, and continuous improvement initiatives. The role partners with business stakeholders, vendors, and cross-functional teams to deliver stable, scalable solutions while contributing to key transformation programs, including Siebel-to-Salesforce migration efforts.
Key Responsibilities:

• Develop and enhance Siebel applications using Siebel Tools, Open UI, and Oracle Database technologies.
• Support analysis, design, testing, implementation, and operational activities for Call Center systems.
• Coordinate Siebel implementations with business users and cross-functional teams.
• Create implementation plans, issue logs, status reports, and technical documentation.
• Produce clean, unit-tested, and maintainable code.
• Troubleshoot production issues, perform root cause analysis, and implement corrective actions.
• Manage incident tracking, ticket administration, vendor coordination, and escalation activities.
• Analyze issue trends and recommend process and technology improvements.
• Participate in 24x7 shared on-call support for critical P1 and P2 incidents.
• Collaborate on enterprise modernization initiatives, including Siebel-to-Salesforce migration projects.

10207 – Software Engineer III (Siebel to Salesforce Migration)
Location:
Irvine, CA
Company Overview
Hyundai Auto Ever America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis.
HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.
At HAEA, we understand that IT is the cornerstone of today’s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations.
If you’re passionate about technology and eager to make a real impact at a world-class company, Hyundai Auto Ever America is the place to…