Manager - Haulaway Operations; Non-Captive OEM

Glovis America - Irvine, 18191 Von Karman Ave, Irvine, California, United States of America •

Posted Friday, November 21, 2025 at 11:00 AM

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries.

We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

The Manager - Haulaway Operations (Non-Captive OEM) position will provide operational, administrative, and systems support on all new OEM customer accounts. This role will support on all logistics operations from dispatching, vendor KPI management, AP/AR transactions, and TMS systems management. This position will assist in overseeing active accounts such as Lucid Motors, Tesla, and International Motors, as well as support the on boarding and operational needs of new customers added by the Business Development team.

They will also work cross-functionally with internal teams (Operations, IT, Finance, etc.) and occasionally interact with customers as needed.

• Transportation Network
  • Monitor carrier dwell performance at ocean ports, vehicle processing centers, and rail ramps
  • Take appropriate action to maintain carrier dwell within acceptable limits
  • Monitor and track vehicle shipments in transit from origins to final destinations
  • Provide network insight and suggestions on RFQ preparation and assist in approving new carriers
  • Work closely with Business Development to develop, input, and manage transportation budgets and forecasts
  • Maintain strong relationships with non-captive clients and associated business and industry network contacts
  • Carrier Invoice Processing (AP and AR)
  • Support all A/P truck carrier invoicing ensuring our carriers are paid in a timely manner within contractual terms
  • Ensure all A/R billable items are processed through the Operations Administration Department, supporting the billing team with any collections as needed to ensure GLOVIS is paid within our contractual terms
  • Vendor KPI Tracking
  • Monitor trucking KPI’s for the effective measurement of logistics performance
  • Help oversee and enforce countermeasures with carriers to correct deficiencies and improve performance
• Optimization of Carrier Network Routing
  • Support quarterly optimization reviews with carriers and recommend necessary changes to improve network performance
  • Assist in conducting trucking optimization studies, in effort to ship vehicles to destinations in the most cost-effective and expeditious manner
  • Documentation & Reporting
  • Prepare weekly and monthly reports on vendor activity, service levels, and performance metrics
  • Maintain SOPs and account files to ensure compliance and operational consistency
  • Vehicle Logistics Projects
  • Create ad hoc reports for executive management when requested
  • Special Project requests from executive management
  • ISO 9000 Internal Audit review preparation and management
  • Core Project Management
  • Manage all facets of Glovis Korea and Hyundai Auto Group Audits and Reviews
  • Other duties as assigned

$101,000-$113,000 annually (Subject to Compensation Study Upon Candidate Selection)

• Medical Insurance
• Vision Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short and Long Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

* Benefits may vary by location. All benefits pursuant to Company policy

• Excellent written and verbal communication skills Required
• Intermediate knowledge of MS Excel, Word, PowerPoint, and…