Customer Service Adviser

Customer Service Adviser – Branch Network Northern Ireland

Join Danske Bank as a Customer Service Adviser in the South East area and kickstart a career delivering top‑notch service to personal and business customers through our friendly branches.

We’re ranked among the top ten best places to work in Northern Ireland. Our inclusive culture welcomes talent from all backgrounds.

• Handle customers’ day‑to‑day banking queries.
• Assist with digital banking questions.
• Open new accounts and provide information on new products.
• Manage customer meetings and make outreach calls.
• Respond to secure mails and deliver outstanding customer service.

• Customer service experience, preferably from retail, hospitality or any customer‑facing role.
• Top‑notch communication and relationship skills.
• A hunger to learn and adapt quickly.
• No banking experience needed—just the drive to make a positive impact and be a Danske Bank ambassador.

• Starting salary of £23,500.
• 22 days’ leave plus 10 bank holidays.
• Private medical care, extra holidays and exclusive discounts.
• Free breakfast on site.

Newry, Armagh, Dungannon, Magherafelt, Omagh, Enniskillen & Irvinestown.

Please indicate the branch you’d prefer to be based in on your application.

Danske Bank is a proud equal opportunity workplace. We welcome applications from all suitably qualified candidates regardless of gender, ethnicity, background, nationality, generation, age, working style, religious background, sexual orientation, gender identity, gender expression and cognitive diversity, including neurodiversity. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.