Business Operations Specialist

Business Operations Specialist – 3‑Month Contract (Irving, TX / Ft. Myers, FL)

Primary Talent Partners is hiring a Business Operations Specialist to join a research and advisory company. This W‑2 contract position lasts three months, with the possibility of extensions. Pay is $40.00–$50.00 per hour, ACA‑compliant supplemental package available for enrollment. No PTO or benefits are provided.

• Oversee daily operations across billing and invoicing, eDiscovery, request triage, and broader legal support ensuring efficient workflows and timely resolution of inquiries.
• Manage legal billing operations, including invoices and vendor onboarding; act as liaison between L&C and cross‑functional partners such as Procurement, Finance, and IT.
• Build and maintain strong relationships with Outside Counsel partners and other legal vendors; ensure alignment with preferred vendor guidelines to optimize external spending.
• Execute eDiscovery requests and ensure accurate documentation, confidentiality, and compliance with internal protocols and regulatory requirements.
• Triage and prioritize incoming requests using multiple dashboards and intake queues; ensure timely resolution and high‑quality service to key stakeholders.
• Proactively identify and mitigate operational risks by anticipating challenges, fostering cross‑functional collaboration, and implementing preventative solutions to support business continuity.
• Develop and analyze operational reports to inform decision‑making, drive continuous improvement, and simplify existing complexities.
• Create and maintain clear, user‑friendly documentation to educate stakeholders on compliance requirements, operational workflows, and legal technology tools.
• Support onboarding and mentorship of new L&C team members; share knowledge and best practices to strengthen team capability and foster a culture of continuous learning.
• Exhibit an innovative and growth mindset when executing responsibilities; bring new ideas to Operations leadership on a consistent basis.

• 3–5 years of experience in legal operations, compliance, or related roles.
• Proficiency with legal billing systems, eDiscovery tools, and spend‑management platforms preferred.
• Strong communication skills, able to present complex information clearly in written and verbal form.
• Proven ability to identify, implement, and document processes and related improvements.

• Results‑oriented, proactive, and solutions‑focused.
• Agile and adaptable in a fast‑paced, evolving environment.
• Ethical and objective in handling sensitive and confidential information.
• Collaborative and innovative, with passion for continuous improvement.
• Excellent interpersonal and communication skills, capable of collaborating across departments and with external vendors and suppliers in a global environment.
• Skilled in prioritization, problem‑solving, and critical listening.
• High attention to detail and ability to manage multiple priorities in a dynamic environment.

Primary Talent Partners is an Equal Opportunity / Affidative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws. If you have a disability needing assistance with the application or hiring process, please contact us at i