Marketing & Merchandise Analyst

Job Description

Our retail client is seeking a Marketing & Merchandise Analyst to support and grow usage of their C-Shopper Customer Insights platform. You’ll sit between data, marketing, and merchandising teams to turn customer and transaction data into clear, actionable guidance that improves trips, baskets, and customer value.

• Support ongoing C-Shopper enhancements with internal data teams and external partners.
• Build and maintain dashboards, reports, and analyses that translate data into business‑ready insights.
• Onboard and train internal users; provide ongoing “help desk” style support and best‑practice guidance.
• Drive platform adoption via office hours, check‑ins, training sessions, and simple how‑to content.
• Turn complex analytics into concise stories and recommendations for marketing, merchandising, loyalty, and operations.
• Advise on assortment, pricing, promotions, and customer segmentation using C-Shopper tools.
• Act as the “voice of the customer,” helping teams build more customer‑centric strategies.
• Track and report on C-Shopper performance metrics (usage, engagement, satisfaction, business impact).
• Collect and synthesize user feedback to inform product improvements and new use cases.
• Monitor market and category trends and connect them to practical C-Shopper applications.

• Bachelor’s degree in Marketing, Business, Analytics, Economics, Statistics, or related field (or equivalent experience).
• 2+ years in marketing analytics, category management, merchandising analytics, or customer insights.
• Proficiency with data and reporting tools (Excel, BI/visualization platforms); syndicated data (Circana/IRI, Nielsen) a plus.
• Strong analytical skills and the ability to turn data into clear, actionable recommendations.
• Confident communicator and presenter; comfortable leading virtual and in‑person trainings.
• Proven ability to manage multiple projects and stakeholders in a fast‑paced environment.
• Experience working cross‑functionally (Marketing, Merchandising, Finance, Operations, IT/Data) preferred.
• Self‑starter with a customer‑centric mindset and a passion for enabling others through insights.

Entry level

Contract

Marketing and Sales

Staffing and Recruiting

Location:

Dallas, TX

Salary: $65,000.00-$