Product Manager; Salesforce

Overview

There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:

• Day 1 Benefits Coverage with low cost Medical, Vision and Dental
• Day 1 Paid-time Off and Vacation
• 4.5% Company Match 401(k) Plan
• $500 Annual Company-paid Lifestyle Benefit
• Competitive Compensation and Bonuses
• Company-paid Life and Disability Insurance
• Employee Stock Purchase Plan
• Training and Advancement Opportunities

• Work directly with a line of business to develop a product roadmap outlining features, functions, and release plans based on market research, customer feedback, and business objectives.
• Act as the central point of contact to reach consensus and drive business decisions that build the roadmap.
• Conduct market research to identify customer needs, market trends, and the competitive landscape.
• Analyze data to make informed decisions about product features and improvements.
• Work closely with cross-functional teams, including IT, design, marketing, sales, and operations, to ensure successful digital development and launch.
• Communicate product updates, milestones, and the roadmap to internal stakeholders and external audiences.
• Deliver product updates and enhancements across multiple channels internally and externally in conjunction with the Enablement team.
• Manage relationships and projects with external partners around specific initiatives or deployments.
• Lead the product development process from concept to launch, including planning, development, testing, and release.
• Define product requirements, specifications, and feature prioritization based on customer and market insights.
• Gather feedback to iterate and improve product features and functionality.
• Maintain a detailed view of the product, including epics and user stories, and plan future sprints to ensure value is optimized.
• Identify dependencies between product features, time constraints, and KPI metrics while managing several competing priorities between stakeholders, end-users and developers, and constant changes to the priorities of the product.
• Develop go-to-market strategies and promotional campaigns in collaboration with the Commercial Operations and Marketing teams.
• Provide product training and support to internal teams, customers, and partners as needed.
• Manage the product lifecycle, including updates, enhancements, and end-of-life decisions.
• Monitor market trends and the competitive landscape to identify opportunities for innovation, differentiation, or alternatives.
• Ability to translate customer needs and market insights into actionable product requirements.
• Release planning and tracking skills, collaboration with development teams, and drive for process improvement.

• Excellent analytical and problem-solving skills
• Strong learning aptitude and agility. Strong leadership and communication skills
• Salesforce Associate:
  Validates foundational knowledge in Salesforce, including reporting, user administration, sharing, customization, and data management.
• Marketing Associate:
  Highlights foundational understanding of Salesforce Marketing Cloud and general marketing concepts.
• Salesforce Administrator:
  Demonstrates skills in managing and configuring Salesforce, including user setup, security, and data management would be a plus.
• Knowledge of implementation methodologies and different product development approaches.
• Experience using project management tools such as Jira, TFS, Salesforce Agile Accelerator
• Ability to liaise with stakeholders at all levels.

• Bachelor's Degree or equivalent relevant experience required

EEO Statement: CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.

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