Operations Specialist

About this role:

The primary purpose of this role is to drive revenue growth through the execution of conference related sales programs across the Global Business Sales (GBS) Channel. This encompasses world-class execution of existing programs (Invitational Programs, Conference Enablement Series, etc.) and working with Conference, Marketing, Services, and other cross functional partners to enhance existing programs or create new programs. This person will lead execution with support from Continental Ops Leaders, Sales Leaders, GSSO, and BU partners.

The role will focus on driving progress and business impact with the above-mentioned programs, while making ongoing enhancements to improve the programs and our execution of them.

What you'll do:

* Program Execution & Strategic Enhancements

* Become an expert on GBS objectives and business needs

* Collaborate with the conference and marketing teams on planning and execution of sales best practices for key growth programs (including Invitational Programs, Conference Enablement, Virtual Briefings and more).

* Support execution of long-term strategic priorities and pilots

* Help identify and manage roadmap of enhancements for each program, utilizing feedback to drive iterative improvement plans with Sales Ops Leaders and cross functional business partners.

* Collaboration & Operational Excellence

* Build trust-based partnerships with sales leaders, sales operations and cross functional business partners such as Marketing and Conferences

* Proactively identify opportunities to standardize/improve processes

* Own creation of new scalable/globally consistent programs/processes and work with leadership to introduce

* Maintain open communication; adapt quickly as business needs evolve

* Reporting Excellence and Data Accuracy

* Conduct analysis (quantitative and qualitative) to identify gaps and opportunities, evaluate solutions, and drive continuous improvement.

* Summarize key insights, such as top/bottom performance for sales teams, and review underlying data for accuracy before sharing deliverables.

* Partner with Sales Business Associates (SBAs) and other members of the Sales ops team prepare slides for leadership presentations.

* Work with key partners to ensure we're aligned in data findings and next steps.

* Continuous Learning & Professional Growth

* Embody a growth mindset by define development goals that support both individual growth and team success

* Seek feedback regularly; embrace best practices in analytics, reporting and communication

What you'll need:

* Bachelor's degree or equivalent is required

* 2-4 years total business experience

* Previous internal experience preferred; previous sales experience or experience supporting sales a plus

* Ability to create strong credibility and partnerships with Sales leadership and cross functional partners and become a trusted advisor

* Strong project management skills including organization, meticulous attention to deal and a strong work ethic

* Analytical, critical thinking, and problem-solving skills, with the ability to interpret data and identify actionable next steps

* Strong written/oral communication skills and professional presentation when interacting internally

* Quick learner with demonstrated initiative, resourcefulness, and intellectual curiosity

* Comfortable operating in a fast-paced environment

* Proficiency in enterprise tools such as Microsoft Office for data analysis and presentation building

What you will get:

* Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more!

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Who are we?

At Gartner, Inc. (NYSE:

IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire…