Senior Manager, Food Systems Engineering

7‑Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7‑Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

JOB SUMMARY:

The Senior Manager, Equipment, Packaging & System Design leads the technical innovation strategy for 7‑Eleven's Fresh Food & Beverage operations, driving the development and optimization of equipment, packaging, and operational systems across the entire store network. This role owns the end-to-end technical solution lifecycle from concept through commercialization, ensuring seamless integration of product, equipment, and packaging requirements that enable consistent, efficient, and profitable delivery of food and beverage products.

The position requires strategic partnership with Product Development, Operations, Design, Supply Chain, and external manufacturers to deliver scalable solutions that transform store operations and enhance customer experience. This leader will build organizational capability while establishing technical standards and driving automation opportunities that redefine convenience retail food service.

• Lead and develop a multidisciplinary team of engineers and technical specialists in creating innovative equipment, packaging, and system solutions for fresh food and beverage operations across all store formats
• Own the complete technical solution lifecycle including concept development, prototyping, testing protocols, pilot validation, commercialization planning, and post-launch optimization to ensure successful implementation
• Establish and maintain comprehensive technical standards, specifications, testing protocols, and qualification processes that ensure seamless integration of product, equipment, packaging, and system requirements
• Partner strategically with Product Development, Store Operations, Design, Supply Chain, Quality Assurance, and external equipment manufacturers to deliver scalable solutions that improve consumer experience, product quality, store implementation, and operational execution
• Drive the strategic roadmap for Food & Beverage equipment engineering and operational innovation, identifying and evaluating emerging technologies, automation platforms, and smart kitchen solutions that transform the store operating model
• Manage capital project budgets, vendor partnerships, and equipment procurement processes while ensuring cost-effective solutions that deliver strong return on investment and operational efficiency
• Conduct comprehensive equipment specification, testing, and validation activities across complex, multi-site operational environments to ensure reliability, food safety compliance, and operational scalability
• Build organizational capability by coaching talent, setting team priorities, allocating resources effectively, and fostering a culture of innovation, technical rigor, and continuous improvement
• Collaborate with cross-functional stakeholders to translate business objectives into technical requirements and actionable implementation plans that drive enterprise-scale transformation
• Monitor and analyze equipment performance data, store feedback, and operational metrics to identify optimization opportunities and drive continuous improvement initiatives
• Ensure all equipment and packaging solutions comply with food safety regulations, health codes, environmental standards, and corporate quality requirements
• Present technical recommendations, project updates, and strategic initiatives to senior leadership and executive stakeholders with clear business impact analysis

EDUCATION:

Bachelor’s degree in mechanical engineering, Industrial Engineering, Food Engineering, Packaging Engineering, Food Science, or related technical field required

YEARS OF RELEVANT

WORK EXPERIENCE:

10+ years

YEARS OF MANAGEMENT

EXPERIENCE:

5+ years