Senior Process Analyst, Warehouse & Distribution

Job Function:

Supply Chain Deliver

Warehouse & Distribution

Professional

Irving, Texas, United States of America

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Develop, maintain, and improve warehouse performance dashboards, scorecards, and reporting routines for key metrics such as productivity, order cycle time, on-time shipment, inventory accuracy, pick/pack accuracy, dock performance, labor utilization, cost per order, cost per line, and rework. Operations scope includes inbound, domestic outbound, international/export outbound, and domestic returns.

Analyze operational data from warehouse management systems, transportation systems, ERP systems, labor management tools, and manual inputs to identify trends, root causes, bottlenecks, and improvement opportunities.

Translate data insights into clear recommendations, business cases, and action plans for warehouse leadership and cross-functional stakeholders.

Support performance reviews, daily management systems, monthly business reviews, and leadership updates with accurate, timely, and actionable analysis.

Lead or support continuous improvement initiatives focused on reducing waste, improving flow, increasing throughput, reducing damage/defects, and improving service reliability.

Apply Lean, Six Sigma, root cause analysis, process mapping, time studies, and standard work methodologies to improve warehouse processes.

Partner with operations leaders, engineering & process excellence partners and frontline teams to evaluate current-state processes, design future-state workflows, pilot improvements, and sustain results.

Identify opportunities to improve slotting, replenishment logic, pick path efficiency, labor balancing, dock scheduling, inventory control routines, returns processing, and value-added service workflows.

Partner with IT, Engineering, Operations, and external partners to improve warehouse system functionality, reporting accuracy, and digital tools.

Support automation, robotics, warehouse management system enhancements, labor management tools, and self-service analytics capabilities.

Define business requirements, validate data outputs, support user acceptance testing, and assist with deployment of process or system changes.

Create and maintain standard operating procedures, work instructions, training materials, and process documentation to support consistent execution.

Lead or support warehouse efficiency projects from opportunity identification through implementation, including project planning, stakeholder alignment, milestone tracking, risk management, and benefits validation.

Collaborate with Warehouse Operations, Quality, Planning, Transportation, Finance, Customer Service, Engineering, IT, and Facilities partners to deliver aligned solutions.

Support cost improvement projects, capacity planning, labor planning, productivity initiatives, and operational readiness for new products, new processes, or network changes.

Communicate project status, risks, decisions, and results to leaders and stakeholders in a clear and structured manner.

Directly manage project/investment tracking and purchase orders through gCraft, Planisware and related systems.

Align with applicable quality, safety, regulatory, security, audit, and internal control…