Director, Foodservice Analytics & Insights

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will lead a food analytics team that supports the Vizient sales organization as well as the food contracting/sourcing team. You will set direction for analytical methodologies, quality standards, reporting, automation, and technology-enabled solutions that turn food spend and market data into actionable insights. Your team will partner with Vizient sales teams to deliver food market basket analyses for clients and provide analytic support to the food sourcing team to inform contract portfolio maintenance and enhancement.

You will also serve as a subject matter expert in the development of new analytics tools, build strong relationships with internal clients and stakeholders, and ensure service levels and deliverable quality meet expectations.

• Establish direction for food analytics methodologies, reporting standards, quality expectations, operating practices, and decision-support deliverables.
• Build and maintain rapport with sales leaders, sourcing partners, technology teams, and other stakeholders to align priorities, manage expectations, and ensure service levels meet expectations.
• Collaborate with technology and development teams to define business requirements, evaluate analytical approaches, and develop new analytics tools; serve as a food analytics subject matter expert throughout design and development discussions.
• Translate complex food spend and market data into clear insights, recommendations, and executive- and client-ready materials that support decisions and measurable value.
• Work with the Manager to oversee completion of food market basket requests for Vizient acute and non-acute clients, ensuring analyses are accurate, timely, actionable, and aligned to sales and client needs.
• Partner with the Vizient food sourcing team to provide analytics that inform contract portfolio maintenance, enhancement, sourcing priorities, and member value opportunities.
• Assist the Manager with recruiting, onboarding, training, and developing team members while reinforcing accountability, business acumen, analytical capability, and effective communication.
• Maintain and improve quality assurance processes, documentation, and review practices to ensure accurate, consistent, and reliable analytics.
• Identify opportunities to improve scalability, automation, reporting, and team effectiveness across food analytics and related indirect spend support.
• Use approved AI-enabled tools to improve analysis, documentation, communication, and team productivity while reinforcing responsible use and output validation.

• Relevant degree preferred in Business, Nutrition, Dietetics, or related field. Registered Dietician a plus.
• 7 or more years of relevant experience required.
• Experience in team management and leadership, food service, analytics, business intelligence, or related functions within a complex organization.
• Strong analytical, financial, problem-solving, and communication skills with the ability to translate data into strategy, value, and measurable outcomes.
• Experience coaching and developing employees, setting expectations, managing performance, and supporting team effectiveness through change.
• Ability to influence internal stakeholders, clients, suppliers, and executive-level audiences through clear communication and…