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Leave of Absence Coordinator
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2025-11-19
Listing for:
Sedgwick Claims Management Services Ltd
Full Time
position Listed on 2025-11-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
** Leave of Absence Coordinator
** locations
Irving, TX time type
Full time posted on Posted 12 Days Ago job requisition idR
59561 Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs.
It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here.
Join us and contribute to Sedgwick being a great place to work.
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Leave of Absence Coordinator
** Leave of Absence Coordinator
**** Our teams connect! We collaborate in office and have a hybrid work arrangement. All candidates must live near one of our centers of excellence: Our Irving Office is located at: 2201 W. Royal Lane Suite 125 Irving, Tx 75063
*** A stable and consistent work environment in an office and/or virtual setting
* A training program to learn how to help employees and customers from some of the world’s most reputable brands
* An assigned mentor and manager who will guide you on your career journey
* Career development and promotional growth opportunities through increasing responsibilities
* A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs.
** PRIMARY PURPOSE OF
THE ROLE **:
To analyze reported leave requests and determine paid leave benefits due based on client paid leave plans, policies, state and federal regulations and to make timely calculations, payments and/or adjustments for client paid leave plans ensuring that on-going claim management is within company service standards and industry best practices.
We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.
** ESSENTIAL RESPONSIBLITIES MAY INCLUDE
*** Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
* Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations.
* Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client.
* Communicates decisions and on-going expectations with claimants and clients.
* Maintains professional client relationships.
* Attendance during scheduled work hours is required.
** QUALIFICATIONS
* ** Education & Licensing:
High school diploma or GED required.
* Skills:
Strong oral and written communication, computer literate – including Microsoft Office, organizational skills required
* PC literate, including Microsoft Office products, Windows environment.
* Must meet minimum typing requirements.
* Experience:
Clerical or customer service experience or equivalent combination of education and experience preferred
** TAKING CARE OF YOU
*** Entry-level colleagues are offered a world class training program with a comprehensive curriculum
* An assigned mentor and manager that will support and guide you on your career journey
* Career development and promotional growth opportunities
* A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more
Work environment requirements: Physical:
Computer keyboarding Auditory/visual:
Hearing, vision and…
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