Customer Service Representative

At Stewart we know that success begins with great people. As a Stewart employee youll be joining a company that was named a  Best Company to Work For by U.S. News & World Report and a 2025 Top Workplace by USA Today. We are committed to helping you own develop and nurture your career. We invest in your career journey because we understand that as you grow so does our company.

And our priority is smart growth by attaining the best people investing in tools and resources that enable success and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. Youll be empowered to use your unique experiences passion and skills to help our company and the communities we serve constantly evolve and improve. Together we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company providing title insurance settlement underwriting and lender services through our family of companies. To learn more about Stewart visit information can be found on . Get title industry information and insights at Follow Stewart on Facebook @Stewart Title Co  on Instagram @Stewart Title Co  and on Linked In @Stewart Title

The Customer Service Representative in Client Support at Informative Research serves as a frontline resource for mortgage industry clients providing expert assistance across multiple systems to troubleshoot and resolve inquiries related to credit reporting and mortgage origination products. This role requires strong technical aptitude systems thinking and customer service skills to navigate and support complex workflows involving Tri-Merge credit reports supplements and other credit-related services.

CSRs ensure timely accurate and empathetic communication while maintaining high standards of quality and compliance in a fast-paced environment.

• Responsible for answering routine questions and issues about products and services from internal and external customers
• Effectively resolves inquiries or escalates concerns in a timely fashion
• Performs a wide range of support functions to assist in departmental processes
• Follows clearly defined procedures to complete daily tasks and responsibilities
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
• Uses basic communication skills to address internal and / or external clients and / or team members
• Individual contributor working under direct supervision with little autonomy
• Performs all other duties as assigned by management

High school diploma required;
Bachelors preferred

Typically requires 0-2 years of related work experience

S tewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process please contact us by email at .

Stewart offers eligible employees a competitive benefits package that includes but is not limited to a variety of health and wellness insurance options and programs paid time off 401(k) with company match employee stock purchase program and employee discounts.

Unclear Seniority

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Full-Time

Experience : years

Vacancy : 1