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Call Center Rep

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: TEKsystems
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21.5 - 23 USD Hourly USD 21.50 23.00 HOUR
Job Description & How to Apply Below
Position: Call Center Rep With Bachelors Degree
Job Opportunities at Auto Finance Company

We have two available positions, and you will be interviewed for both. Candidates should be open to either role, as the final decision will be made by the manager based on suitability.

Job Description s
  • Customer Service Representative
    • Completed a 4-year Bachelor's Degree
    • Schedule:

      Monday - Friday, 8 AM - 5 PM or 9 AM - 6 PM, with two Saturdays a month (8 AM - 12 PM)
    • Responsibilities include answering incoming calls regarding customer accounts, payments, title requests, payment options, and website login assistance.
  • Customer Accounts Representative
    • Completed a 4-year Bachelor's Degree
    • Schedule:

      Monday - Friday, 8 AM - 5 PM, with two late nights a week (11 AM - 8 PM, excluding Fridays), and two Saturdays a month (8 AM - 12 PM)
    • This role involves light collections, primarily calling customers who have missed one payment (1-29 days past due).
  • Compensation and Skills

    Starting pay ranges from $21.50/hr to $23.00/hr, depending on experience, with additional pay for Spanish speakers with a bachelor's degree. Skills required include financial experience, call center experience, data entry, auto finance knowledge, and a bachelor's degree. Experience level is considered expert.

    Benefits

    Eligible benefits may include medical, dental, vision, critical illness, accident, hospital coverage, 401(k) plans, life insurance, disability insurance, HSA, transportation benefits, employee assistance programs, and paid time off. Benefits are subject to eligibility criteria and may vary.

    Workplace and Application Details

    This is an onsite position located in Irving, TX. The Final date to receive applications is anticipated to be May 12, 2025.

    About TEKsystems

    TEKsystems is a leading provider of business and technology services, serving over 6,000 customers globally. We are committed to building tomorrow by delivering impactful business outcomes and fostering community engagement. TEKsystems is part of Allegis Group.

    We are an equal opportunity employer, welcoming applications from all qualified individuals regardless of race, sex, age, or other protected characteristics.

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