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Hyundai​/Genesis Service Advisor; Bilingual

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: The CAR Group (Norm Reeves Dealerships)
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Spanish Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Position: Hyundai/Genesis Service Advisor (Bilingual in Spanish Preferred)

Hyundai/Genesis Service Advisor (Bilingual in Spanish Preferred)

Join to apply for the Hyundai/Genesis Service Advisor (Bilingual in Spanish Preferred) role at The CAR Group (Norm Reeves Dealerships)

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Join to apply for the Hyundai/Genesis Service Advisor (Bilingual in Spanish Preferred) role at The CAR Group (Norm Reeves Dealerships)

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Location: Irving, TX (Onsite) | Full Time

As a Service Advisor
, you’re one of the most important team members at Norm Reeves Hyundai/Genesis of Irving
. You’re responsible for creating a super Norm Reeves location service experience for our guests and using your communication skills to build the bridge between guests and technicians.

Your work will ensure our guests leave 100% satisfied with their Norm Reeves location experience. This role is a great way to kick start your career with us!

What You’ll Do
  • Greet guests as they arrive in the Service drive
  • Communicate empathetically with guests about their vehicle
  • Offer solutions and added services to guests
  • Must be fluent in Spanish
  • Prepare detailed repair orders after initial inspection with exact instructions, making special note of primary concern(s) from the guest
  • Provide timely follow-up progress of each repair order and contact guests with repair changes
  • Analyze quality control reports and maintain a high Customer Service Index Score
  • Process monetary transactions
What You’ll Need
  • Previous experience as a Service Advisor in a dealership setting
  • A valid driver’s license and acceptable driving record
  • Creative, positive, team player attitude
  • Honesty, empathy, and exceptional communication skills
What We Offer
  • Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
  • Invest in Yourself – Tuition Reimbursement
  • Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
  • Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
  • Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
  • Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
  • Secure Your Future - Build Wealth with 401k Matching
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at The CAR Group (Norm Reeves Dealerships) by 2x

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