Mortgage Customer Care Specialist
Listed on 2026-10-11
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Customer Service/HelpDesk
Bilingual -
Finance & Banking
Planet Home Lending, LLC is seeking a Customer Service Representative I to resolve borrower inquiries on current mortgage loans received via inbound and outbound calls. You will provide high-quality service and document notes in servicing systems.
Key tasks include handling borrower questions, prioritizing tasks to meet service levels, and following up to ensure satisfaction. Prior loan servicing experience is a plus; high school diploma required, and strong problem-solving skills are essential.
We are currently recruiting a Mortgage Customer Care Specialist I for our team in Irving, TX, United States.
This is an excellent role to take on the Mortgage Customer Care Specialist I role at Planet Home Lending, LLC.
As a Mortgage Customer Care Specialist I, you will play an important part at Planet Home Lending, LLC in Irving, TX, United States.
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