Digital Tools Support Specialist
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Paradigm is seeking a Customer Service Representative to support Digital Tools products for both external clients and internal teams, via email, chat, and phone. You will document interactions, track trends, and help users understand product features and training resources.
The role requires an associate degree or equivalent experience, excellent verbal and written communication, and the ability to multitask in a dynamic setting while meeting deadlines.
As a Digital Tools Support Specialist, you will play an important part at Paradigm in Irving, TX, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Digital Tools Support Specialist role in the description above.
We appreciate your interest in this position.
Join Paradigm and contribute to our ongoing work.
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