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Customer Care Supervisor: Lead, Mentor & Service Excellence

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: BSI Financial Services
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR

Job Description & How to Apply Below

BSI Financial Services is seeking a Customer Care Supervisor in Irving, TX to manage daily team operations, coach agents, and drive training initiatives. The role entails enforcing regulatory guidelines, approving borrower communications, and resolving escalated issues with professionalism.

You will monitor performance and guide staff on loan-level details. Ideal candidates have 1–2 years in management, 5 years in customer service, and strong PC/Office software proficiency, with knowledge of

The Customer Care Supervisor:
Lead, Mentor & Service Excellence role at BSI Financial Services is now open for applications in Irving, TX, United States.

Join BSI Financial Services and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Care Supervisor:
Lead, Mentor & Service Excellence role at BSI Financial Services, based in Irving, TX, United States.

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